Executive Director Job at Spring Living (Ottawa)

Executive Director

Spring Living

Location:
Canada , Ottawa

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

72000.00 CAD / Year

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Job Description:

The Executive Director of our community is responsible for the overall operation of the retirement residence including resident care, programs, services, environmental coordination and fiscal performance. Creates and operates a retirement residence where the residents enjoy a lifestyle and quality of life exceeding their expectations. Maintains a safe and secure environment for residents, visitors and other Team Members. All duties are performed in the best interest of the residents and their families, and in accordance with Spring Living’s vision, mission and values statements.

Job Responsibility:

Responsible for the overall operation of the retirement residence including resident care, programs, services, environmental coordination and fiscal performance
Creates and operates a retirement residence where the residents enjoy a lifestyle and quality of life exceeding their expectations
Maintains a safe and secure environment for residents, visitors and other Team Members
Responsible for ensuring a safe, secure environment for all residents
Oversees all aspects of operational programs
Ensures quality care and services are provided to residents
Ensures the provision of meals for all residents
Ensures the planning, implementation and evaluation of a recreation program
Responds to resident or family members concerns
Develops creative and innovative programs and policies for the recruitment and retention of all categories of Team Member
Represents Management at regular council meetings
Assists with the preparation of the operating and capital budgets
Adheres to budget and salary administration policies
Implements, evaluates and controls payroll information practices
Implements, controls and evaluates Petty Cash funds
Provides Corporate Office with required documents
Responsible for residence and equipment maintenance
Responsible for the implementation of corporate sales programs
Effectively communicates and interacts with residents, family members, visitors and volunteers
Works with the Director of Sales on strategic sales plans
Conducts duties in accordance with Spring Living policies and procedures, as well as, government regulations, laws and policies
Understands and follows all health and safety policies and procedures
Maintains confidentiality of residents’ personal information
Plans, organizes, implements, controls and evaluates Team Member schedules
Develops interview skills to ensure acceptable interviewing and hiring practices
Acts as a counselor to Team Member
Plans, organizes and implements performance appraisals
Understands policies, procedures and legislation relating to Team Member disciplinary matters
Reports all disciplinary actions
Plans, organizes, evaluates and controls the inventory of residence supplies and equipment
Ensures compliance with IPAC and infection control procedures
Interprets and implements current policies and procedures
Actively pursues formal and informal continuing education
Applies their knowledge of current relevant legislation
Demonstrates accountability for their actions

Requirements:

Minimum of two years’ relevant experience in the retirement or hospitality industry
Minimum 5 years of leadership experience
Experience in progressively responsible roles with demonstrated leadership, interpersonal, marketing and financial planning skills
Graduate of a post secondary certificate/diploma or degree program in nursing, social work, gerontology, hospitality or business
Demonstrated effective communication (written and verbal) and leadership skills
Self directed
Accountable
Effective problem solver
Wears personal protective equipment (or clothing) as required by task, MSDS, or residence policy
Must be prepared to respond to emergency situations
Criminal Records Check and Vulnerable Persons Check required

Additional Information:

Job Posted:
March 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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