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About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Job Responsibility:
Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations
Communicates and models a clear, customer focused vision, based upon a resident centered model of care
Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position
Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins
Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents
ensures compliance
Ensures all resident administrative files are well maintained, current and in compliance with state regulations
Meets the financial targets with the goal to maximize capital partners’ return
Functional knowledge of all operating programs including memory care, clinical, dining and social programs
Prepares, adheres to the community budget
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate
Reviews monthly financial statements, implements plans of action for deficiencies
Manages key, non-labor operating costs in line with budgeted levels
Processes and submits monthly expenses and budget data timely per policies and internal business controls
Meets NOI and occupancy expectations
Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget
Requirements:
Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field
Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries
Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline
Previous sales experience preferred
Demonstration of success in managing operating expenses
Administrator License/certification
Provides leadership by exhibiting confidence in self and others
inspires and motivates others to perform well
Nice to have:
Previous sales experience
What we offer:
medical, dental, vision, life and disability insurances, paid time off, paid holidays, 401(k) plan with company match, Employee Assistance Program, accident insurance policies
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