Executive Director, Product Relationship Manager - FCM

We are seeking a highly commercial and execution-focused Product Relationship Manager (PRM) to drive revenue growth, retention, and client delivery across our FCM platform. This is a management role requiring ownership of both client outcomes and internal coordination across product, operations, risk, and technology. The individual will be responsible for driving incremental revenue growth, managing key client relationships, and ensuring accountability for delivery and escalation management. The role sits at the center of the client lifecycle, owning product-led revenue expansion, ensuring seamless delivery, and serving as the primary escalation point for client-related matters.