Executive Director, Health IT Operations Job at University of California

Job Description

The Executive Director of Health IT Operations is responsible for aligning Health IT strategies with UCSF Health’s goals, overseeing governance structures, and assists in the management of the IT portfolio to ensure operational and strategic excellence. This role will ensure that the strategic initiatives of the organization are prioritized effectively in collaboration with other IT and Operational leaders from across the organization. The Executive Director, Health IT Operations will also oversee the continual professional development and engagement of the Health IT staff and partners with leadership to address organizational and operational challenges. Additionally, they oversee the Health IT Project Management Office (PMO), manage change initiatives and ensure clear and effective communication across teams. By fostering cross-departmental collaboration and optimizing IT operations, this leader plays a pivotal role in advancing UCSF Health’s mission and strategic priorities. The Executive Director will also champion continuous improvement of the department’s efficiency and effectiveness to meet the evolving needs of UCSF Health.

Job Responsibility

Oversees the Health IT PMO and Portfolio management function
Direct leadership of the major IT Restructuring program that includes consolidation of information technology from across UCSF Health
Partners closely with the Campus IT Operating Model Program Executive on migration of UCSF Health to the IT Operating model
Partners with the Enterprise Portfolio Manager for UCSF Health in development of consistent portfolio management tools, and alignment to enterprise objectives and standards
Establish the governance structures required to appropriately engage departmental and information technology leaders in the prioritization and decision-making process associated with Health IT systems
Oversee the governance program to ensure ongoing productivity and interconnectivity of the governance groups
Assists CIO Health with preparation of materials for SET, CEO Council, and other executive forums
Ensures UC-wide teams have relevant participation
Collaborates across UCSF Health to fulfill key elements of the UCSF Health strategic plan and the role IT plays in realizing the outcomes of that strategy
Coordinates and oversees the IT portfolio of projects in alignment with the priorities and strategy of the Health System Executive Team
Integrate the Health technology roadmap and investment plan with key Campus focused IT leaders
IT People Development Program: training, education, and continual professional development, role-based team operating model, and new technology skills
Collaborates with HR Strategic Business Partners to understand key trends including staff retention/turnover, recruitment time and vacancies, and identified diversity gaps and related initiatives

Requirements

Bachelor's degree in related area and / or equivalent experience / training
10+ years experience in healthcare delivery, including academic health systems
10+ years of experience managing/leading information technology organizations
7+ years at the entity or system Vice President level or equivalent, with demonstrated experience in program, business, and financial management
Expert knowledge of clinical applications concepts, policies, and practices, including planning, programming, development, deployment, testing, program integration and user training and support methodologies
Expert in developing and implementing long and short-range strategic plans, evaluating and developing staff competencies, organizing operations, and fiscal management
Exceptional leadership skills, with the ability to create and sustain a goal-oriented climate of teamwork and collaboration across departments
Exceptional analytical and critical-thinking skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and apply creative solutions
Exceptional ability to collaborate effectively with senior management to develop, deconflict, and align strategic goals and objectives across the organization and at the UC-wide level
Demonstrated ability to work as a leader in a collaborative environment, build consensus and promote the exchange of information among project team members, project management staff, and external units
Excellent skills in analysis and decision-making, facilitation, and ability to lead by influence
Advanced communication skills, with the ability to convey information clearly and concisely to all levels of staff, senior management, customers and business stakeholders
Advanced knowledge of healthcare medical terminology, clinical practices and processes, and clinical information systems
Advanced knowledge and understanding of interdependencies of functional departments and groups within the health system and external partners

Nice to have

Advanced degree
Advanced ability to negotiate large multi-year contracts, including developing and maintaining vendor and customer relationships
Understanding of UC procurement policies and practices
Demonstrated ability to develop and implement policies at the system level
Able to work across multiple locations throughout the health system and affiliates

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