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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Executive Director, Head of Product, CMX will lead the product vision, strategy, and execution for CMX, CVS Health’s Retail Media Network. Reporting to the VP/GM, CMX, this role is accountable for building and scaling customer-centric, high-impact advertising products that deliver measurable value for advertisers, customers, and the enterprise. As a senior product leader, this individual will lead empowered, outcome-oriented product teams and partner closely with Engineering and Design as part of the product creators’ team. The Executive Director will balance strategic vision with operational excellence, ensuring disciplined prioritization, efficient execution, and on-time go-to-market delivery across the CMX product portfolio.
Job Responsibility:
Articulate and communicate a compelling product vision and clear strategy, aligning teams around a shared roadmap that delivers customer-centric solutions and measurable business outcomes
Build, lead, and mentor high-performing product teams aligned to a product-oriented operating model, with a strong focus on outcomes and customer advocacy
Own product value, viability, and success, integrating engineering and design expertise throughout product and feature discovery, definition, and delivery
Drive ongoing prioritization of initiatives, resources, and investment to maximize impact and accelerate time-to-value, in close partnership with stakeholders across the enterprise
Serve as a strategic partner to business operations, guiding priorities and trade-offs to ensure product initiatives align with broader business objectives and deliver differentiated value
Foster a culture of continuous discovery, experimentation, and evidence-based decision-making across product teams
Maintain accountability for successful delivery of products and features that provide an exceptional end-to-end customer experience
Develop a deep understanding of market dynamics, competitive landscape, and customer needs through collaboration with business operations and customer insights teams, as well as direct customer engagement
Requirements:
15+ years of experience in software product management, with demonstrated success delivering large-scale consumer or B2B digital advertising products
Proven experience leading and scaling large, complex product organizations
Demonstrated ability to define and execute product vision, strategy, and roadmaps across enterprise-scale platforms
Strong track record of partnering with engineering and design leaders to deliver customer-centric products that balance innovation, feasibility, and business value
Highly analytical, with the ability to leverage data and customer insights to inform prioritization, measure outcomes, and influence senior stakeholders
Ability to work in a hybrid model (in-office Tuesday and Wednesday)
Bachelor’s degree required
Nice to have:
Relentless focus on continuous improvement through exploration of new experiences, technologies, and approaches
Resilience and perseverance in navigating complexity, ambiguity, and setbacks while driving toward outcomes
Entrepreneurial mindset with a bias for action and comfort operating at scale while thinking like a founder
Active listener with a growth mindset and a strong orientation toward learning and adaptation
Demonstrated ownership and accountability for both quality of delivery and achievement of business results
Strong influencing skills, with the ability to persuade product teams and business partners through clear, data-driven narratives
Passion for creating transformative user experiences grounded in direct customer engagement and deep customer understanding
Comfort taking calculated risks and thriving in ambiguous environments
Curiosity and enthusiasm for emerging technologies, particularly AI-enabled capabilities and data-driven product experiences
Master’s degree preferred
What we offer:
Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility