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Executive Director, Delivery

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BASIC/DEPT®

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Location:
United States , San Francisco

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

218000.00 - 250000.00 USD / Year
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Job Description:

We're looking for an Executive Director, Delivery aligned to one of the world's most prominent and growing technology companies. This is a unique opportunity to blend strategic vision with hands-on, operational leadership, building a high-performing global program capable of handling a diverse range of projects with a heavy focus on integrated creative & media projects. You’ll be responsible for end-to-end delivery performance, ensuring excellence in execution, operational efficiency, and team health across multiple workstreams. This role is for someone who thrives on building systems, organizing complex projects, and leading a team to success while helping us stay ahead of the curve. This isn't just a delivery role; it’s a chance to build a high-performing global program for one of our top clients.

Job Responsibility:

  • Bridge strategy and execution by elevating delivery excellence across business lines
  • Define, manage, and execute a variety of client projects to maximize business objectives, manage expectations, and maintain profitability
  • Manage complex project timelines, budgets, scope, and risks to ensure high-quality delivery outcomes
  • Directly manage program and project management team members, providing ongoing mentorship, career development, and performance guidance while fostering a culture of client and team excellence and continuous improvement
  • Oversee and deliver weekly internal and client-facing status updates for engagements, including executive-level (C-suite) communications
  • Balance strategic and operational thinking with strong attention to detail and execution
  • Serve as the primary point of contact between clients and internal teams, ensuring clear and consistent project communication
  • Make resourcing recommendations and monitor team bandwidth and effectiveness
  • assess program pacing and delivery health to ensure viability
  • Join client and internal meetings to identify evolving needs and opportunities
  • act as a subject matter expert on delivery processes, capacity, and timelines
  • Lead discussions with key stakeholders to communicate program progress, milestones, and overall delivery health
  • Play a crucial role in shaping our business development efforts, alongside Client Partners, by helping define program scope, resource estimates, and refining processes as the client engagement scales
  • Champion scalable tooling and workflow modernization, driving consistency in planning, scoping, resourcing, and performance tracking
  • Travel is expected, up to 25%

Requirements:

  • 12+ years of project management, ideally in Paid Media, Creative, Advanced Analytics and SEO
  • 5+ years of program management experience
  • 7+ years experience managing, leading, and mentoring an internal team and creating a collaborative team environment
  • Strong cross-functional and cross-geographical leadership skills, with a track record of driving delivery excellence and managing global processes
  • Experience in management and merging project artifacts into a program scale set of artifacts used to orchestrate the larger set of initiatives and optimize delivery and minimize negative risk
  • Project and team financial management, including budget management, margin, demand forecasting, and resource planning in collaboration with resourcing and operations teams
  • A proven track record of managing multiple programs and projects simultaneously, including scheduling, planning, and delivery excellence
  • Strong interpersonal, written and verbal communication skills
  • Excellent problem solving, organization, time management, and risk management skills
  • The ability to be self-directed and work in a dynamic environment with resources of various skills and experience levels to ensure successful delivery
  • Competency with relevant project management and collaboration tools such as Smartsheet, Jira, Confluence, and G-Suite
  • Experience leading digital transformation initiatives
  • Experience working in an agile framework and hybrid scrumfall environment
  • Excellent client communication experience
  • Bachelor's degree or equivalent degree of education relevant to the industry

Nice to have:

  • Familiarity with common development systems and frameworks across a variety of creative and media-based projects
  • PMP certification
  • Knowledge of the latest trends and tools in the industry
What we offer:
  • Healthcare, Dental, and Vision coverage
  • 401k plan, plus matching
  • PTO
  • Paid Company Holidays
  • Parental Leave

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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