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Lead the Life & Health (L&H) claims function for the local reinsurance office in Southeast Asia, ensuring efficient, fair, and compliant claims management. Drive technical excellence, operational efficiency, and strategic initiatives to support sustainable growth, client trust, and regulatory compliance across diverse SEA markets.
Job Responsibility:
Claims Leadership & Strategy: Define and execute claims strategy aligned with SEA business objectives
Operational Excellence: Oversee end-to-end claims handling for life and health treaties and facultative business
Regulatory & Governance: Ensure compliance with local regulations across SEA jurisdictions
Client & Market Engagement: Act as the primary claims contact for cedents, and internal stakeholders
Data Analytics & Insights: Analyze claims experience and trends to support pricing, underwriting, and product development
Team Leadership: Lead and develop a high-performing claims team with expertise in life and health
Requirements:
Bachelor’s Degree in Arts/Sciences (BA/BS) in vocational rehabilitation or health-related field required
Master’s degree in Arts/Sciences (MA/MS) preferably in a field associated with medicine or law preferred
10+ Years of experience in life and health insurance/reinsurance claims, with at least 3 years in a leadership role required
Familiarity with SEA regulatory frameworks and cross-border operations required
Proven experience in managing complex claims and client negotiations required
Strong technical knowledge of mortality, morbidity, medical, and disability products required
Excellent leadership, communication, and stakeholder management skills required
Strategic thinking and decision-making required
Strong analytical and problem-solving skills required
High integrity and professional ethics required
Ability to manage multiple priorities in a fast-paced environment required
Multi-market exposure: Ability to navigate diverse regulatory and cultural environments required
Digital & Data-driven mindset: Familiarity with claims automation, predictive analytics, and fraud detection tools required
Health ecosystem understanding: Knowledge of regional healthcare systems and cost drivers required
Nice to have:
Accreditation or certification in Insurance Industry fields or disability and case management such as CRC, CDMS, CCM designations preferred
Recognition in the Industry as a claims or disability management expert preferred
What we offer:
Gain valuable knowledge from and experience with diverse, caring colleagues around the world
Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought
Join the bright and creative minds of RGA, and experience vast, endless career potential