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DEPT® is seeking a senior transformation leader to build, lead, and scale our Americas Business Process Consulting capability focused on closing the persistent gap between Adobe platform investment and realized business value. This is a pivotal executive role for a leader who operates at the intersection of people, process, and technology, and who understands that successful Adobe transformations are not won in architecture diagrams but with operating models, governance, adoption, and executive alignment. The Executive Director, Adobe Business Consulting serves as DEPT®’s senior client advisor and internal standard-bearer for business transformation across Adobe Experience Platform, Adobe Experience Manager, Adobe Analytics, Adobe Commerce, and the Adobe Content Supply Chain.
Job Responsibility:
Serve as the lead transformation executive on DEPT®’s most complex Adobe engagements
Act as executive owner for Adobe programs, ensuring alignment between business objectives, operating model design, and technical delivery
Lead enterprise assessments across marketing operations, commerce, content, data, and analytics
Define future-state operating models, roles, governance structures, and business requirements
Architect multi-year change and adoption strategies
Define and operationalize KPIs that measure readiness, adoption, and sustained value
Serve as a primary advisor to C-suite and SVP-level stakeholders
Lead executive workshops and steering committees
Communicate complex transformation roadmaps and organizational implications
Partner with sales and solution engineering to shape pursuits
Develop thought leadership on the realities of Adobe transformation
Represent DEPT® at industry events, executive forums, and Adobe ecosystem venues
Architect and lead DEPT®’s Adobe Business Consulting capability
Establish DEPT®’s business consulting and change framework
Recruit, mentor, and lead senior transformation leaders
Partner with leadership on P&L ownership, forecasting, utilization, and scalable growth of the practice
Requirements:
12+ years in management consulting, enterprise technology, CX, or digital transformation
Proven experience building and leading consulting practices or large transformation teams
Deep understanding of Adobe Experience Cloud with a business-first lens, particularly AEP (RT-CDP, AJO, CJA), AEM, Adobe Commerce, and Content Supply Chain (Workfront, Firefly)
Demonstrated experience delivering Adobe programs in global or multi-national organizations
Expertise in marketing operations, content workflows, customer data, and digital commerce process design
Ability to influence, align, and advise senior executives with credibility and clarity
Formal change management expertise (Prosci/ADKAR or equivalent) applied pragmatically in complex environments
Deep experience in Retail, Financial Services, Healthcare, or B2B