Executive, CRM, IKEA

Executive, CRM

IKEA

Location:
Malaysia, Kuala Lumpur

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Be an enthusiastic, proactive person to initiate, support and execute designated marketing duties. Establish good working relationships with internal and external parties, work independently, and deliver marketing objectives effectively. Tasks include planning and coordinating marketing events, creating CRM content, and maintaining accurate shopper profiles.

Job Responsibility:

Plan, execute, and coordinate a variety of marketing, promotion, and thematic events to enhance shoppers' loyalty and encourage retail sales
Create and schedule social (approved) contents, photos, and relevant information to the mall’s website and CRM channels’ application to build engagement with members
Manage and ensure information between mall and shoppers’ profile is timely, accurate and reinforces the mall’s brand identity and positioning in reward program
Maintain relationships with service providers, tenants, vendors, and publishers to ensure collaboration in marketing activities and joint promotions
Assist in the administrative and corporate records of the department
Support and responsible for procurement related to campaigns, activities, and capex items.

Requirements:

Diploma in Retail, CRM, Loyalty, Marketing, Digital Marketing, Public Relations, Communications, or any related field
1 - 3 years of experience relatable to CRM, Apps, Reward program
Any related course or professional course attended
Good team player with ability to work effectively in cross-functional teams
Positive attitude and highly motivated with strong sense of responsibility and able to work independently
Fluent English, both in written and spoken. Knowledge of other languages is an added advantage
Proficient in Microsoft Excel, PowerPoint, Word, and other office applications.

Nice to have:

Knowledge of other languages
Creative as well as analytical
Passionate to try out something new
Results-oriented
Desire for continuous improvement and growth.

Additional Information:

Job Posted:
July 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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