Executive Connect & Invite-Only Manager Job at TM Forum

Job Responsibility

Managing sponsor onboarding, ensuring profiles, target accounts, and objectives are captured accurately
Managing outreach to high-level CSP delegates through tailored communications, confirmations, and reminders
Coordinating meeting scheduling, resolving conflicts, managing shared meeting room usage, and ensuring smooth onsite operations
Managing the Invite-Only cycle from attendee wish-lists through acquisition, marketing promotion, vetting, approvals, and session flow
Ensuring all communication touchpoints — invites, reminders, and onsite instructions — support a seamless participant experience
Fulfilling acquisition plans to reach senior CSP decision-makers across global markets
Supporting sponsors to refine and prioritise their audience wish-lists and articulate meaningful session or meeting objectives
Handling escalations around targeting, scheduling, approvals, or attendance, ensuring issues are resolved quickly
Acting as a trusted advisor to sponsors throughout the full delivery cycle
Coordinating day-to-day activities, workload priorities, and task clarity across programme delivery
Ensuring effective communication between teams, particularly Sales, Events, Marketing, and Insights
Building strong working relationships across teams, especially during time-sensitive delivery periods
Contributing to consistent ways of working and helping improve delivery quality across events
Contributing to event retrospectives with data to identify areas for improvement and efficiency gains
Suggestions to enhance workflows, SOPs, templates, timelines, and communication processes across events
Supporting the development of best practices in targeting, outreach, data capture, and attendee engagement
Anticipating risks and implementing preventive solutions ahead of key delivery milestones
Tracking acquisition progress, delegate confirmations, meeting scheduling, attendance approvals, and delivery risks
Providing ongoing updates that ensure cross-team alignment and timely action
Producing post-event insights and recommendations to strengthen future delivery and support organisational learning
Contributing to broader reporting across Sponsor Success

Requirements

Strong experience delivering executive-level engagement programmes, event operations, sponsorship delivery, or high-value client engagement
Proven ability to manage complex, multi-stakeholder workflows across global events and time zones
Skilled communicator with the ability to engage confidently with high-level CSP executives and senior sponsor representatives
Experience working in fast-paced, deadline-driven environments, with strong organisational and prioritisation skills
Excellent problem-solving ability and sound judgement when managing escalations or time-sensitive issues
High attention to detail, with the ability to maintain accuracy across multiple concurrent workstreams

Nice to have

Familiarity with telecoms, technology, B2B events, or curated meeting programmes is beneficial
Proficiency with CRM systems, scheduling tools, and project management platforms is an advantage

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Executive Connect & Invite-Only Manager

Job Responsibility

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