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Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and associate cafeteria) and all support areas (e.g., dish room and purchasing).
Job Responsibility
Accountable for overall success of the daily kitchen operations
Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions
Works to continually improve guest and associate satisfaction while maximizing the financial performance in all areas of responsibility
Supervises all kitchen areas to ensure a consistent, high quality product is produced
Responsible for guiding and developing staff including direct reports
Must ensure sanitation and food standards are achieved
Overseeing all food preparation areas and all support areas
Demonstrating Leadership
Exceeding Customer Expectations
Developing and Building Teams
Achieving/Exceeding Goals
Coaching and Developing Others
Communicating with Supervisors, Peers, or Subordinates
Improving Service
Managing Control Procedures for Purchasing/Receiving areas
Guiding, Directing, and Motivating Subordinates
Supervising Associates
Modeling Appropriate Behaviors
Making Decisions and Solving Problems
Communicating, Monitoring, and Ensuring Safety Standards
Managing Daily Operations of the Area or Department
Training and Teaching Others
Recognizes superior quality products, presentations and flavor
Ensures compliance with food handling and sanitation standards
Follows proper handling and right temperature of all food products
Displays leadership in guest hospitality
Assists in all menu development
Ensures associates are treated fairly and equitably
Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations
Interacts with guests to obtain feedback on product quality and service levels
Administers the performance appraisal process for direct report managers
Ensures associates maintain required food handling and sanitation certifications
Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition
Ensures hotel policies are administered fairly and consistently
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures
Manages associate progressive discipline procedures for areas of responsibility
Manages department controllable expenses including food cost, supplies, uniforms and equipment
Responds to and handles guest problems and complaints
Maintains purchasing, receiving and food storage standards
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
Observes service behaviors of associates and provides feedback
Establishes and maintains open, collaborative relationships with associates
Solicits associate feedback, utilizes an open door policy and reviews associate satisfaction results
Participates in the budgeting process for areas of responsibility
Knows and implements the brand's safety standards
Empowers associates to provide excellent customer service
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
Prepare and cook foods of all types
Supervise and coordinate activities of cooks and workers engaged in food preparation
Check the quality of raw and cooked food products
Demonstrate new cooking techniques and equipment to staff
Determine how food should be presented and create decorative food displays
Requirements
High school diploma or GED plus minimum 5 years experience as Executive Chef at luxury hotels
OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major plus 4 years experience as Executive Chef
Food Production and Presentation
Cooking
Management of Financial Resources
Oral Comprehension
Reading Comprehension
Writing
Mathematics
Management of Material Resources
Number Facility
Administration and Management
Purchasing and Materials Management
Analytical/Critical Thinking
Economics and Accounting
Customer and Personal Service
Equipment Selection
Adaptability
Applied Business Knowledge
Building a Successful Team
Building Strategic Working Relationships
Building Trust
Communication
High Work Standards
Leading Through Vision and Values
Planning and Organizing
Strategic Decision Making
Team Leadership
Ability to Manage Multiple Kitchen Areas Effectively