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Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. As the Executive Business Administrator (EBA) supporting the CVP for the AMERS region within Cloud Operations + Innovation (CO+I), you will serve as a strategic partner to the Executive Office—driving operational excellence, enabling leadership effectiveness, and fostering a high-performing, inclusive support culture. This role goes beyond traditional executive support. You will lead and set the tone for a team of Executive Assistants across the AMERS leadership team (LT), building a strong, collaborative, and high-trust culture that ensures seamless support for senior leaders. You will operate with maturity, sound judgment, and a people-first mindset—while holding a high bar for excellence.
Job Responsibility
Lead and develop a team of Executive Assistants supporting the AMERS LT, creating a strong, inclusive, and high-performing team culture
Set clear standards for excellence across the EA community
coach, mentor, and support growth and development
Foster a culture of trust, collaboration, and accountability
Lead with empathy and professionalism
Provide proactive, strategic calendar management for the CVP
Anticipate needs, manage competing priorities, and make high-quality decisions in real time
Ensure alignment across the Executive Office, Chief of Staff, Business Managers, and LT
Maintain strict confidentiality and discretion
Partner closely with the Chief of Staff and LT to ensure seamless coordination
Ensure the LT is well-supported with clear logistics, preparedness, and follow-through
Drive consistency and best practices across LT support
Drive execution of the AMERS Rhythm of Business in partnership with the Chief of Staff and Business Management team
Ensure meetings are purposeful, well-prepared, and aligned to business priorities
Identify opportunities to streamline processes
Build strong partnerships across executive offices, business managers, HR, finance, and central teams
Act as a connector across organizations to drive alignment
Proactively communicate updates and ensure stakeholders are aligned on priorities
Lead planning and execution of high-impact leadership events
Design and execute workback plans
Partner with internal and external stakeholders to deliver seamless end-to-end execution
Oversee executive office operations, including budgets, expenses, space planning, and vendor coordination
Ensure compliance with policies while optimizing resources
Support headcount planning and organizational initiatives as needed
Oversee complex, global travel planning for the CVP
Anticipate risks and proactively manage changes
Requirements
5+ years Administrative, Executive Business Support in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management
Ability to meet Microsoft, customer and/or government security screening requirements
Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have
7+ years of experience supporting senior executives (VP/CVP level or equivalent), including complex calendar management and executive operations
Experience leading or mentoring Executive Assistants or business support teams
Proven ability to build and sustain a positive, high-performing team culture
Proven partnership skills with executive leadership, business managers, and cross-functional teams
Experience supporting large, complex organizations with distributed leadership teams
Experience managing budgets, events, and operational processes at scale
Experience operating in a fast-paced, high-ambiguity environment with strong prioritization and decision-making skills
Demonstrated ability to build trust and handle highly confidential information with discretion