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Executive Business Administrator

United States, Redmond 30.29 - 50.53 USD / Hour · Job Posted March 21, 2026
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Job Description

The Small, Medium, Enterprise and Channel (SME&C) organization plays a critical role in delivering the power of the Microsoft Cloud and the promise of AI to customers worldwide. Representing over 80% of the global workforce and contributing more than 40% of global gross domestic product (GDP), SME&C is a fast‑growing, digital‑scale engine for Microsoft. We are building a customer‑obsessed, partner‑aligned, digital‑first sales engine that delivers adaptive, intelligent, and scalable solutions, meeting customers and partners where they are. As the Executive Business Administrator, you will provide strategic calendar management and time planning support for manager(s). Align calendar based on knowledge of manager's preferences and operating styles. Continue to build and leverage network across organizations to enable their team and leader's work. Begin to provide leadership within the discipline and participates in the Business Support community. Facilitate team experience activities. Collaborate with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process. Own the coordination, logistics, and direction for events. Lead by example and serves as a role model to Business Support colleagues by maintaining a positive attitude, demonstrating executive presence, influencing others, and encouraging self reflection during situations that require agility. Balance multiple projects end to end with varying deadlines, while maintaining executional and operational excellence within the business and across business groups as applicable. Participate in discretionary budget tracking and reporting. Understand and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. Maintain and manage up-to-date space-management processes and team spaces. Manage travel arrangements for manager(s) and/or group.

Job Responsibility

  • Provides strategic calendar management and time planning support for manager(s)
  • Aligns calendar based on knowledge of manager's preferences and operating styles
  • Ensures preparation of meeting setting and participant attendance
  • Gathers, prepares, and provides meeting materials
  • Uses judgment and knowledge of business context to identify and provide delegates for meeting conflicts
  • Collaborates with peers to enable decision making processes
  • Engages with leader and stakeholders/business partners to cascade information
  • May attend meetings and/or ensure follow-up
  • Manages ambiguous situations
  • Continues to build and leverage network across organizations to enable their team and leader's work
  • Serves as a liaison between executives and teams
  • Gathers information from partners across organizations to prepare key stakeholders
  • Communicates with external partners/audiences and third parties
  • Represents their leader(s) and Microsoft
  • Begins to provide leadership within the discipline and participates in the Business Support community
  • Actively seeks to mentors less experienced Business Support colleagues
  • Onboards and trains new Business Support staff
  • Contributes to their organization's culture by participating across the team and division
  • Engages in career development and trainings
  • Identifies and aligns growth opportunities for self and team
  • Develops and shares industry-leading practices and insights
  • May participate in interviews for Business Support roles
  • Supports team building
  • Owns the coordination, logistics, and direction for events
  • Delegates as necessary
  • Proactively drives actions needed to ensure event outcomes
  • Acts as a point of contact for events
  • Resolves preparatory setbacks and escalates to Business Support staff as needed
  • Collaborates and coordinates with stakeholders to set up events
  • Manages supplier and business relationships end to end
  • Engages in post event close out
  • Identifies learnings and suggests industry-leading practices for future events
  • Supports development of workback schedule, promotion, and necessary checkpoints
  • Leads by example and serves as a role model to Business Support colleagues
  • Balances multiple projects end to end with varying deadlines
  • Takes accountability for project outcomes and drives stakeholder accountability
  • Identifies impacts and risks across the organization and communicates these to partners
  • Streamlines processes, provides process improvements, and adjusts as needed
  • May delegate project tasks to Business Support team members
  • Leads efforts to determine measurable success of projects at their conclusion
  • Participates in discretionary budget tracking and reporting
  • Partners with Finance to own expense management including documentation
  • Identifies and resolves expense and supply related issues
  • May serve as interim approver for finance approvals
  • Contributes to and oversees planning, tracking, maintenance, and adjustment of equipment and inventory
  • May perform vendor and supplier management
  • May contribute to complex budget management
  • Understands and helps to implement rhythm of business (ROB) in line with recognized patterns
  • Creates, builds, and adjusts plans within areas of responsibility
  • Executes meeting cadence around the ROB of the leader
  • Uses discretion to determine a distribution plan for confidential internal and external communications
  • Supports continual implementation and flexibility of the ROB
  • Maintains and manages up-to-date space-management processes and team spaces
  • Coordinates large-scale space requests
  • Collaborates with others to design and plan room layouts
  • Maintains detailed space utilization data
  • Escalates and shares with team members
  • Resolves escalations and postmortem issues
  • Facilitates team experience activities
  • Collaborates with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts
  • Provides additional support for intern and university recruitment
  • Lands onboarding activities and provides support to new employees, vendors, and interns
  • Connects new hires with the right stakeholders
  • Provides additional support for executive onboarding
  • Lands and manages headcount management activities
  • Identifies areas of improvements and updates for relevant headcount management systems
  • Works in partnership with Finance and team members to provide up-to-date headcount figures
  • Manages travel arrangements for manager(s) and/or group
  • Creates detailed itineraries/agendas for daily activities
  • Executes on logistics of agenda
  • Acts as a stand-by resource to address issues/escalations during business travel
  • Facilitates communication across stakeholders ahead of travel
  • Ensures required documents are obtained for international travel
  • Guides less experienced colleagues
  • May accompany leaders on business trips
  • Manages and ensures compliance with relevant US Travel Tax Tool
  • Embody our Culture and Values

Requirements

  • 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management
  • Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience
  • 2+ years experience serving as mentor to others
  • 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)

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