Executive Briefing Manager, Robert Half

Robert Half

Location:
United States, San Jose

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an experienced Executive Briefing Manager to design and deliver exceptional customer experiences for a leading brand. In this role, you will collaborate closely with account teams to craft tailored briefings that align with client business priorities and strategic goals. This is a long-term contract position based in San Jose, California.

Job Responsibility:

Develop compelling briefing agendas and content by aligning customer business needs with sales strategies, account plans, and product knowledge
Facilitate kick-off and preparation meetings with account teams and discussion leaders to ensure effective information exchange and alignment on messaging
Actively support briefing sessions on the day of the event, partnering with account teams to lead discussions and deliver impactful experiences
Conduct post-briefing evaluations, summarizing insights and actionable follow-up steps while identifying opportunities for improvement
Maintain consistent communication with account teams to measure briefing outcomes and track success metrics
Recommend and assign speakers based on their expertise, presentation style, and relevance to the topic at hand
Address and resolve any on-site challenges to ensure seamless execution of briefings
Identify and implement process improvements, contributing to the enhancement of program offerings and overall customer satisfaction

Requirements:

At least 5 years of experience in a customer-facing role
Strong presentation and storytelling skills, with prior experience in booth or tradeshow settings
Demonstrated ability to negotiate and influence to create impactful customer experiences
Hands-on experience with in-person and hybrid executive briefings or events
Familiarity with conference room software and marketing tools
Strategic mindset with adaptability to propose creative solutions as needed
In-depth understanding of sales and customer success processes and challenges
Commitment to delivering exceptional customer and stakeholder satisfaction, going above and beyond to ensure a positive experience

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Executive Briefing Manager