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Executive Briefing Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Jose

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Salary:

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Job Description:

We are looking for an experienced Executive Briefing Manager to design and deliver exceptional customer experiences for a leading brand. In this role, you will collaborate closely with account teams to craft tailored briefings that align with client business priorities and strategic goals. This is a long-term contract position based in San Jose, California.

Job Responsibility:

  • Develop compelling briefing agendas and content by aligning customer business needs with sales strategies, account plans, and product knowledge
  • Facilitate kick-off and preparation meetings with account teams and discussion leaders to ensure effective information exchange and alignment on messaging
  • Actively support briefing sessions on the day of the event, partnering with account teams to lead discussions and deliver impactful experiences
  • Conduct post-briefing evaluations, summarizing insights and actionable follow-up steps while identifying opportunities for improvement
  • Maintain consistent communication with account teams to measure briefing outcomes and track success metrics
  • Recommend and assign speakers based on their expertise, presentation style, and relevance to the topic at hand
  • Address and resolve any on-site challenges to ensure seamless execution of briefings
  • Identify and implement process improvements, contributing to the enhancement of program offerings and overall customer satisfaction

Requirements:

  • At least 5 years of experience in a customer-facing role
  • Strong presentation and storytelling skills, with prior experience in booth or tradeshow settings
  • Demonstrated ability to negotiate and influence to create impactful customer experiences
  • Hands-on experience with in-person and hybrid executive briefings or events
  • Familiarity with conference room software and marketing tools
  • Strategic mindset with adaptability to propose creative solutions as needed
  • In-depth understanding of sales and customer success processes and challenges
  • Commitment to delivering exceptional customer and stakeholder satisfaction, going above and beyond to ensure a positive experience
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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