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Executive Briefing Manager

United States, San Jose · Job Posted May 16, 2026
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Job Description

We are looking for an Executive Briefing Manager to create high-impact customer engagement experiences. This Long-term Contract position will partner closely with sales and customer-facing teams to design tailored executive briefings that align customer priorities with business goals. The ideal candidate brings strong presentation instincts, sound judgment, and the ability to adapt quickly while delivering effective in-person and hybrid interactions.

Job Responsibility

  • Design customized briefing agendas and content strategies by connecting customer priorities, account objectives, and solution value.
  • Facilitate planning sessions with internal stakeholders and presenters to shape messaging, align expectations, and prepare for customer engagements.
  • Guide the flow of executive briefing sessions by working alongside account teams to keep discussions productive and customer-focused.
  • Capture key takeaways, recommended next steps, and meaningful insights after each briefing to support follow-up actions and continuous improvement.
  • Maintain communication with account teams after engagements to assess business impact, monitor outcomes, and document success metrics.
  • Select and coordinate the most effective speakers for each briefing based on expertise, communication style, and audience fit.
  • Resolve day-of event or room-related issues quickly to ensure a smooth and seamless customer experience.
  • Identify opportunities to refine briefing program operations and contribute to projects that strengthen the overall offering.

Requirements

  • 3-5+ years of hands-on experience in a customer-facing role, with additional value from deeper experience supporting executive-level interactions.
  • Demonstrated ability to present clearly, tell compelling stories, and engage audiences in live environments such as booths or trade shows.
  • Hands-on experience supporting in-person and hybrid executive briefings, meetings, or comparable customer events.
  • Strong influencing and negotiation skills, with the ability to guide stakeholders toward the best possible customer experience.
  • Familiarity with sales and customer success workflows and an understanding of the challenges faced by commercial teams.
  • Comfort using conference room and presentation technology to support seamless meeting execution.
  • Resourceful and adaptable approach, with the ability to adjust quickly and offer thoughtful solutions when plans change.

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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