CrawlJobs Logo

Executive & AV Support Engineer

ufc.com Logo

UFC

Location Icon

Location:
United States , Las Vegas

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments. This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team. The ability to explain technical concepts in non-technical terms to users at an executive level is essential, as is defining trends and taking proactive steps to resolve or escalate expediently for resolution.

Job Responsibility:

  • Provide dedicated IT support to senior executives, ensuring their technology needs are met promptly and efficiently.
  • Provide moderating and QA for executive meetings
  • Support the AV footprint, including troubleshooting/managing various meeting platforms and room improvements as needed
  • Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems.
  • Maintain a high level of professionalism and discretion when handling sensitive information.
  • Collaborate effectively with team members to ensure seamless IT operations.
  • Communicate technical concepts clearly and concisely to non-technical end users.
  • Demonstrate ability to execute projects and contribute positively to an organization.
  • Provide hands-on support for the Desktop Technology environment
  • Participate in monitoring and maintaining system key process improvements
  • Manage user account and Active Directory database integrity
  • Participate in moves, adds, and changes as they relate to the technology environment
  • Occasional travel and occasional on-call escalation support

Requirements:

  • College diploma or university degree, preferably in Computer Science and/or 3+ years of equivalent work experience
  • Experience with Microsoft Windows and associated hardware
  • Experience with macOS and Apple hardware
  • Detailed knowledge of Microsoft Office Products and client applications
  • Experience supporting iPhone/iPad devices with Mobile Device Management (Microsoft Intune etc.)
  • Hands-on hardware and software troubleshooting experience
  • Strong written and verbal communication and interpersonal skills
  • Able to present technical ideas in professional and user-friendly language
  • Able to effectively prioritize tasks in a high-pressure environment
  • Strong customer service orientation
  • Able to lift and transport moderately heavy objects/equipment, such as computers and peripherals
  • Experience with Cloud storage and collaboration applications (Google Workspace, Box, etc.) a plus
  • Experience supporting Single Sign-On platforms and Two-Factor Authentication
  • Experience with ServiceNow and/or another ticketing system
  • Experience with Web Meetings and UCaaS (Zoom, Hangouts Meet, Microsoft Teams, etc.) a plus.
  • Experience with Windows Intune and JAMF MDM for macOS management
  • Certifications: Q-SYS Video 101 Training, Q-SYS Control 101 Training, Q-SYS Design Level 1 Certification are all preferred
  • A+ and/or Network+ industry certification
  • Microsoft Certification a plus
  • Apple Certification - ACMT or ACHC a plus

Nice to have:

  • Strategic Thinking: Ability to identify and escalate trends for attention.
  • Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
  • Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels. Proven ability to manage relationships across business units.
  • Project Management: Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and within budget.
  • Continuous Improvement: Understand the needs of the business and advocate on behalf of the executives to ensure their tech is appropriate for their needs.

Additional Information:

Job Posted:
February 04, 2026

Icon
UFC - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Executive & AV Support Engineer

Onsite Technical Support Engineer

This role will help advance collaboration at Atlassian, initially helping to del...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Over 4 years of experience in a corporate IT organization, specifically in Workplace Technologies (including laptops, printers, conference rooms, background music, digital signage, town hall spaces)
  • Expert-level understanding of video conferencing technologies, including Zoom, Zoom Rooms, Neat video conferencing hardware, training rooms, town hall spaces, QSYS, and other audio/visual solutions
  • A strong passion for workplace technologies
  • Experience with IT/AV office builds, maintenance, and refreshes
  • Solid understanding of wifi, network protocols and best practices
  • Ability to manage small projects
  • A commitment to continuously improving products and processes
  • The ability to act as a local technology subject matter expert
  • Awareness of security practices and precautions
  • Excellent documentation skills
Job Responsibility
Job Responsibility
  • Deploying and managing the functionality of desktop equipment, conference rooms, town hall spaces, background music services and digital signage
  • Ensuring that all systems are operational and that new setups are ready for success from day one
  • Coordinating with integrators and vendors for builds, refreshes, and maintenance
  • Managing relationships with internal teams, integrators vendors and technicians, serving as the first point of contact for local troubleshooting and system repairs
  • Being a driving force on future expansions and enhancements, guiding our local vendors and partners
  • Helping plan and manage the AV component of local team gatherings, executive visits and occasional major online shows and events using Zoom Webinars and related technologies, usually remotely
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

Junior AV Engineer

As a Junior AV Engineer, your mission is to ensure every meeting and event runs ...
Location
Location
United States of America , Santa Monica
Salary
Salary:
18.69 - 34.62 USD / Hour
activision.com Logo
Activision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years of experience in audio-visual support, live event production, IT support, or related technical field
  • Experience supporting conference room technology, live events, or classroom AV environments is a plus
  • Basic understanding of AV signal flow (audio and video) preferred
  • Foundational knowledge of audio-visual equipment (microphones, speakers, mixers, displays, cameras, switchers, control systems)
  • Familiarity with Zoom, Microsoft Teams, and other video conferencing platforms
  • Basic troubleshooting skills in Windows and macOS environments
  • Understanding of cabling types (HDMI, SDI, XLR, Cat6, etc.)
  • Ability to follow technical documentation and assist with system installations
  • Strong organizational skills and attention to detail
  • Eager to learn and develop technical AV skills in a hands-on environment
Job Responsibility
Job Responsibility
  • Assist with the setup, operation, testing, and breakdown of AV equipment in conference rooms, executive meetings, town halls, and studio spaces
  • Support day-to-day AV operations alongside the Senior AV Engineer, including troubleshooting audio, video, and conferencing issues
  • Provide real-time meeting support for Zoom, Microsoft Teams, webinars, and hybrid events
  • Perform routine maintenance and health checks on AV systems (displays, microphones, cameras, control panels, DSPs, cabling, etc.)
  • Assist with small-to-medium AV projects, upgrades, and room buildouts
  • Document room configurations, troubleshooting steps, and standard operating procedures
  • Partner with IT, Facilities, and external vendors to resolve AV-related issues
  • Maintain inventory of AV equipment and ensure proper storage and organization
  • Provide white-glove support for executive and high-visibility meetings when required
What we offer
What we offer
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • Relocation assistance if required to move
  • Fulltime
Read More
Arrow Right

Desktop Engineer- Executive Support

Our company is seeking a highly skilled Desktop Support Engineer specializing in...
Location
Location
United States , Miami Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in desktop support
  • at least 2 years supporting C-level executives or VIPs
  • Advanced troubleshooting skills in Microsoft Windows, macOS, MDM, mobile platforms (iOS/Android), and enterprise collaboration suites
  • Experience supporting AV solutions, conference room equipment, and remote access tools (VPN, RDP, etc.)
  • Strong customer service, communication, and organizational skills
  • able to prioritize multiple, time-sensitive requests
  • Discreet, reliable, and comfortable operating in fast-paced, dynamic executive environments
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO
  • Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments
  • Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience
  • Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance
  • Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications
  • Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents
  • Maintain strict confidentiality and professionalism when handling sensitive executive information
  • Document configurations, procedures, and support activity for continuous improvement
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Executive Support Technician

Do you want to be part of the team that provides Technical Product, Audio/Video ...
Location
Location
United States , Redmond
Salary
Salary:
76800.00 - 151900.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years work or internship experience in information technology (IT) operations, technical support, customer service solutions/delivery, or service management
  • Experience supporting Executive level clients
  • Microsoft Certified Professional, Microsoft Certified Systems Administrator, or Microsoft Certified Systems Engineer certifications
  • AI 900 certified or equivalent AL fundamentals training
  • Proficiency with JavaScript, HTML, Python, .NET, PowerShell and scripting
  • Proficiency with TSQL, Microsoft SQL Server, SQL Server Reporting Services, Power BI
  • Service Engineering and/or DevOps experience at scale involving user data and/or software development for an enterprise level service
Job Responsibility
Job Responsibility
  • Provide direct support to a defined set of Microsoft Executives, their Administrative Assistants, Technical Fellows, & Microsoft's Board of Directors
  • Liaison between the Executive Community and Product/Engineering groups, PM, Engineering teams collecting & presenting customer experiences to Product/Engineering groups, TAMS, and IT Service Managers based on technology & product issues encountered across the Executive community
  • Possess advanced analytical problem-solving skills that effectively leverage and reference data to evaluate situations & determine potential solutions & strategies
  • Possess and demonstrate technical knowledge & mastery of both Microsoft and competitor products, technologies, & services
  • Deploy, configure, upgrade, troubleshoot, recommended, and consult Enterprise grade Audio Video equipment providing collaboration & meeting service to Microsoft Executives
  • Provide Executive meeting planning, preparation, and support focused on the AV products and technologies deployed in the hosting location
What we offer
What we offer
  • Reimbursable mileage
  • Reimbursable cell phone costs within company established limits
  • Fulltime
Read More
Arrow Right

Level 3 Surface Hub / Teams Meeting Room Engineer

The Level 3 Surface Hub / Teams Meeting Room Engineer is the senior technical sp...
Location
Location
Romania , Remote
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Computer Science, Telecommunications
  • 5+ years’ experience supporting enterprise collaboration, AV, or M365 services
  • 2+ years in a senior or Level 3 MTR / Surface Hub support role
  • Proven experience supporting executive and high-availability meeting spaces
  • Experience operating in managed services or enterprise support environments
  • Experience with incident, problem, and change management processes
  • Expert understanding of Microsoft Teams Rooms and Surface Hub architecture
  • Strong troubleshooting skills across AV, networking, and M365 layers
  • Calm, structured approach during live incidents and critical meetings
  • Strong communication skills with technical and non-technical stakeholders
Job Responsibility
Job Responsibility
  • Act as Level 3 escalation for Surface Hub and Microsoft Teams Rooms incidents
  • Lead root cause analysis for recurring or high-impact meeting room issues
  • Design, standardise, and govern MTR and Surface Hub room configurations
  • Support and optimise audio, video, and collaboration performance
  • Oversee firmware, OS, and application updates for room systems
  • Lead onboarding, rollout, and lifecycle management of meeting room devices
  • Troubleshoot complex issues spanning AV, network, identity, and M365 services
  • Define and maintain operational standards, runbooks, and support models
  • Engage with Microsoft and AV vendors on advanced escalations
  • Support major meetings, events, and executive collaboration spaces
  • Fulltime
Read More
Arrow Right

Manager Audio & Visual Conferencing Managed Services

The Manager – Audio Visual Managed Services will lead the delivery and performan...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
  • 8+ years’ experience in AV, collaboration, or workplace technology services
  • 3–5 years in a managed services leadership or service management role
  • Proven experience delivering AV services in enterprise or global environments
  • Experience managing distributed teams and third-party vendors
  • Strong background in SLA-driven service delivery and customer support
  • Experience operating in ITIL-based service management environments
  • Strong understanding of AV managed services operating models
  • Proven people leadership and team development skills
  • Excellent stakeholder and customer relationship management abilities
Job Responsibility
Job Responsibility
  • Own and manage AV managed services delivery, ensuring SLA, KPI, and customer satisfaction targets are met
  • Lead, develop, and performance-manage AV engineering and support teams
  • Act as service owner for AV platforms including meeting rooms, collaboration spaces, and signage
  • Oversee incident, problem, and change management for AV services
  • Ensure consistent service delivery across regions, sites, and client environments
  • Drive continuous service improvement, automation, and operational efficiency
  • Manage vendor relationships (AV integrators, hardware manufacturers, support partners)
  • Lead service transition, onboarding, and operational readiness for new AV services
  • Provide executive-level reporting on service performance, risks, and improvement plans
  • Ensure compliance with security, safety, and corporate IT standards
  • Fulltime
Read More
Arrow Right

Group Vice President, Enterprise Technology

As the Group Vice President of Enterprise Technology, you will build and lead a ...
Location
Location
United States , New York
Salary
Salary:
257000.00 - 375000.00 USD / Year
siriusxm.com Logo
SiriusXM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Engineering, Information Technology or related field (Master’s preferred)
  • 15+ years of experience with 10+ years in IT leadership roles with significant ownership over infrastructure, systems, and enterprise applications
  • Proven experience leading large-scale, on-premise infrastructure and data center environments
  • Deep expertise in systems and network engineering, including high availability, virtualization, monitoring, and automation
  • Strong track record of managing enterprise IT support and AV operations in fast-paced environments
  • Demonstrated success in owning and evolving SaaS collaboration ecosystems (Google Workspace, Slack, Zoom, Atlassian, etc.)
  • Experience with enterprise platforms including ServiceNow, Monday.com, and other G&A applications (e.g., Workday, Oracle, SAP)
  • Experience managing large teams, budgets, and complex vendor ecosystems
  • A strong orientation toward service delivery, with a commitment to operational excellence and continuous improvement
  • Executive-level communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Drive Enterprise Technology Strategy
  • Provide strategic and operational leadership across infrastructure engineering, network engineering, enterprise IT and AV support, collaboration tools, and corporate applications
  • Integrate AI, machine learning, and automation into core systems and support functions
  • Lead large-scale initiatives and guide cross-functional teams through complex system transformations
  • Spearhead the modernization of data center environments, developing and executing cloud migration strategies
  • Manage key enterprise technology vendors and partnerships
  • Guide and develop teams responsible for infrastructure engineering
  • Oversee network strategy, design, operations, and security
  • Direct the systems engineering team
  • Steer enterprise IT support and AV operations
What we offer
What we offer
  • discretionary short-term and long-term incentives
  • Fulltime
Read More
Arrow Right

Program Manager, AV Operational Safety

We are seeking a highly experienced Operational Safety Program Manager to drive ...
Location
Location
United States , New York; Seattle; Chicago; San Francisco; Washington
Salary
Salary:
118000.00 - 145500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of industry experience supporting the implementation and management of safety management programs in a transportation sector (AV’s, aviation, automotive, trucking, maritime, etc.)
  • Experience supporting or executing safety programs related to the use of vehicle operators for development, testing and operations
  • Proven track record supporting safety programs, particularly at in the AV or Aviation industry, with experience contributing to cross-functional and cross-industry teams
  • Exceptional communication, negotiation, and relationship management skills, with the ability to work across different cultures and industries
  • Bachelor’s degree in safety, engineering, or related technical fields
Job Responsibility
Job Responsibility
  • Support Uber’s internal stakeholders and external partners on the best practices, lessons learned and pitfalls associated with the implementation of safety management systems specific to autonomous vehicles, including the four pillars of Safety Policy, Safety Risk Management, Safety Assurance, and Safety Promotions
  • Execute on and support safety programs specific to the use of vehicle operators in commercial activities
  • Support the management of safety programs from inception to operations, ensuring adherence to timelines, key milestones, and strategic objectives. Support cross-functional teams and external partners on operational safety of AV fleets
  • Support Uber’s AV partners and fleet operators to carry out Safety Assurance and Risk Management activities
  • Stay current with safety & health industry trends, is a member of professional safety associations and has a strong network of safety professionals for best practice sharing
What we offer
What we offer
  • Bonus program
  • Equity award & other types of comp
  • 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right