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Provides high-level administrative, organizational, and operational support to Senior Leadership within Corporate Development, Leadership, and Events (CLE) at Boston Children’s Hospital Trust. This role serves as a key partner in managing priorities, coordinating activities, and ensuring the smooth execution of day-to-day operations.
Job Responsibility
Exercises judgment and discretion to handle incoming issues and requests, determining appropriate actions, responses, and solutions in a responsive and professional manner
Understands and effectively utilizes relevant Hospital chains of command and reporting systems to effectively triage a range of matters, including time-sensitive, challenging, confidential, and/or sensitive business and employee information and matters
Able to de-escalate personnel situations as necessary
Manages calendars and meeting schedules for the VP of Corporate, Leadership Giving & Events and the AVP of Corporate Development with consideration of timing, sequencing, and meeting location/travel requirements
Arranges external travel and itineraries
Plans, prepares, and executes logistical and administrative requirements for meetings, interviews, seminars, conferences, and special events
Circulates agendas, minutes, presentations, and other materials
Coordinates logistical and technological arrangements to ensure seamless execution
Supports the business and financial operational responsibilities through tracking expenses, facilitating the contract management process, ensuring timely execution of contracts, handling purchase orders and reimbursements, and tracking department budgets
Drafts emails as directed, creates and edits correspondence with manager guidance, and drafts other communications as directed
Accurately maintains an effective filing and document management system for department information and/or files, including significant knowledge/training with CRM database as to enable donor records to be updated on a timely basis
Leads regular meetings with all Corporate admin staff to maintain accurate distribution lists for corporate contacts, update master volunteer opportunity documents, and oversee list pulls and review for annual recognition initiatives
Spearheads collection of corporate team activity goals and key content for the annual Corporate Impact Report
Interacts with vendors and external parties
Requirements
A Bachelor’s degree and min 3-4 years of relevant administrative experience is required
Must have the ability to work with a high degree of independence from conception to completion
Must be able to work under pressure and handle a wide variety of simultaneous activities and confidential matters with trust, confidence, and discretion
Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles
Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
Must have the ability to prioritize, oversee, and manage projects
Ability to work with diverse internal and external constituencies spanning front-line staff to senior level executives as well as a variety of external stakeholders
Highly adaptive to new technologies and expert in all key Hospital administrative operating systems, including the Microsoft Office suite (Excel, PowerPoint, Word, Outlook) and PeopleSoft
Experience with Blackbaud CRM is preferred
Ability to take personal initiative and work independently, as well as part of a team
Ability to meet deadlines in a complex and fast-paced environment
Nice to have
Experience with Blackbaud CRM is preferred
What we offer
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement