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As an Executive Assistant to the General Manager at JW Marriott Hotel Beijing Dongcheng, you will be responsible for administrative tasks such as preparing letters, handling mail, maintaining filing systems, supporting team collaboration, and ensuring exemplary guest service. Marriott strives to provide a luxury work environment with opportunities for personal and professional growth.
Job Responsibility:
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
handle incoming and outgoing mail, including date stamping and distributing incoming mail
create and maintain computer- and paper-based filing and organization systems for records, reports, and documents
compile, copy, sort, and file records of office activities and business transactions
ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
welcome and acknowledge all guests, anticipate and address guests’ service needs, and assist individuals with disabilities
develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Requirements:
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
transmit information or documents using a computer, mail, or facsimile machine
operate standard office equipment other than computers
prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
handle incoming and outgoing mail, including date stamping and distributing incoming mail
create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
compile, copy, sort, and file records of office activities, business transactions, and other activities
enter and locate work-related information using computers and/or point of sale systems
follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
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