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As a core member of the Insurance Consulting Technology India Operations’ team, the incumbent will focus on the effective deployment and streamlining of people, processes and tools. The incumbent will provide administrative support and drive operational discipline, efficiency and automation to facilitate effective and maximized client engagement and superior business performance.
Job Responsibility:
Provide general administrative support to executives, including calendar management, meeting coordination, and travel arrangements
Maintain confidential files, records, and data for easy access
Seek out opportunities to enhance operational excellence and drive continuous improvement across all Insurance Consulting Technology business activities
Support regional resourcing efforts to promote optimal staffing combinations for projects and to maximize colleague productivity
Contribute to Insurance Consulting Technology’s global and regional Excellence initiatives, particularly where there is an ensuing change in policy, process or tool
Actively support Insurance Consulting Technology financial objectives by driving operational efficiencies, cost containment and a continuous improvement agenda
Oversee license and subscription activity, including usage and renewal
Perform filing of all billing and invoicing documentation and correspondence
Develop and maintain a working knowledge of Insurance Consulting Technology’s people map to provide guidance around recruitment, onboarding
Develop and maintain a profile as key point of contact for corporate functions
Work closely with business leaders, Human Resource and other stakeholders to champion and execute people focused business initiatives
Drive purposeful engagement across the team
Provide logistical and administrative support for any events
Coordinate all logistics for internal and external meetings, conferences, and events
Coordinate with vendors, suppliers, and other service providers to ensure seamless event and operational execution
Handle post-event follow-ups and debriefs
Seek out opportunities for continuous improvement in the processes and tools that relate to client management, pipeline management and sales
Support consultants with the development of marketing materials, proposals, contracting documents and reports
Support colleagues with recording all relevant information in relevant internal tools in a timely and accurate manner
Coordinate and manage multiple ongoing projects, ensuring milestones, deadlines are met
Prepare and track project schedules, timelines, minutes of meeting and progress reports
Organize resources, meetings, and tasks to ensure smooth project execution
Monitor project risks and escalate any potential issues to leadership in a timely manner
Requirements:
Excellent organisational skills
Results driven with the ability to succeed in a multi-tasking environment
Ability to remain focused on the big picture, prioritising underlying and often competing tasks
Ability to quickly build and maintain trusted relationships through effective communication, collaboration and efficient, quality execution
Exceptional stakeholder management capabilities, being able to influence without authority
Outstanding communication skills through a variety of mediums
Skilled in conveying leadership messaging in the form of written communications to large groups
Proficiency across Office 365 suite, including a high level of competence in manipulating and analysing data in Excel, presenting information in PowerPoint / Word, and leveraging collaboration platforms
High degree of verbal and written fluency in English
Self-driven learner and achiever, looking to succeed through teamwork, collaboration, decisiveness and integrity in all aspects of work