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The Senior Business Assistant will support the BeLux Country Manager and will be based in Waterloo. The individual in this role will not only be a member of the BeLux team, but you will also coordinate operations within the function and will become a member of the Business Assistant community at Mastercard.
Job Responsibility:
Perform general administrative duties to support day-to-day department operations: phone coverage
scheduling internal and external meetings
travel arrangements
expense reporting
maintaining and managing complicated calendar scheduling
generating copies
screening mail
filing
providing coverage for team members
help and support organizing events
ordering supplies and maintaining department and company records
Handle internal and external inquiries by screening calls, answering questions and redirecting to appropriate personnel
Serve as administrative liaison with others within and outside the company
ensure effective communications on behalf of the Team
Independent preparation of correspondence
memoranda
reports
presentations or other assigned documentation in specified software package
Assist with managing and/or tracking expenses
May research special topics
develop and produce reports as assigned
Prepare correspondence
memorandum
reports
presentations or other assigned documentation in specified software package
Administer programs
projects or processes specific to the operating unit served
and maintains spreadsheets or databases to monitor departmental information
Develop and produce reports as assigned
Requirements:
Expert Administrative experience in a corporate environment interfacing with executive level management, directors and senior customers
Demonstrated ability to manage time
track and execute upon multiple commitments
Ability to exercise discretion and appropriately handle confidential information
Excellent customer service skills and ability to work in a team setting
Intense attention to detail with strong verbal and written communications skills
Thrives in an environment where priorities are constantly changing
Good decision making and proactive problem solving skills
Ability to analyze what is needed, learn how to find the information requested and respond promptly
Proficient knowledge of MS Office Suite including expertise in Outlook
strong Word & PowerPoint skills
good Excel skills
Fluent in English
Dynamic, open minded, having a strong team and collaborative mindset