Executive Assistant Job at Marriott Bonvoy (Penang)

Job Description

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail, including date stamping and distributing incoming mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail, including date stamping and distributing incoming mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

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Executive Assistant

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