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Executive Assistant

United Kingdom, Cardiff · Job Posted February 20, 2026
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Job Description

This is a Hybrid role and travel to Cardiff is required a minimum of 2 days a week. Welcome to our dynamic and forward-thinking team. We’re looking for a proactive, highly organised, and adaptable Executive Assistant to support the UK Chief Risk Officer and the wider leadership team, including Head of Risk and Head of Compliance. This is a fantastic opportunity to work at the heart of a dynamic function, providing essential support and challenge to ensure the business meets it strategic objectives and delivers good customer outcomes in a safe and resilience manner. The role requires professionalism, discretion, and the ability to manage multiple priorities with confidence. You’ll be a key enabler for the team, helping to ensure smooth day-to-day operations and supporting the delivery of key initiatives.

Job Responsibility

  • Provide full diary and administration support to the CRO and leadership team
  • Manage the diary autonomously, discussing priorities every week
  • Organise meetings and manage potential conflicts flexibly
  • Other administration tasks like arranging travel and accommodation when required, managing expenses, external providers invoicing, etc.
  • Co-ordinate and minute internal and external meetings when needed
  • Prepare and distribute meeting packs and other meeting papers and presentations
  • Organise induction and onboarding for new joiners
  • Organisation of department training and department events (including regular team building activities)
  • Monitor and support performance management activities, including scheduling one-to-ones and appraisals
  • Collaborate with other EAs and PAs across the business to ensure alignment and consistency
  • Be prepared to challenge the status quo if needed and make suggestions for improvement
  • Liaise with recruitment partners to support hiring processes and candidate coordination
  • Assist with planning and delivery of team meetings, workshops, and social events, including budget tracking

Requirements

  • Previous PA or administrative experience
  • Excellent organisational and prioritisation skills
  • Experienced at supporting and communicating with senior individuals and external stakeholders, always maintaining a professional manner
  • Proactive approach to administration – spotting issues / problems before they arise, and can anticipate opportunities to support the wider team
  • Able to identify issues quickly and come up with effective solutions
  • Flexibility to support the changing workload of the department and managers, and a willingness to work outside of core hours when necessary
  • High level of attention to detail and accuracy when producing work
  • Confidentiality and discretion

Nice to have

  • Preparing reports and meeting materials
  • Proven experience supporting more than one senior leader within the business at one time
  • Advanced knowledge of Microsoft Office

What we offer

  • Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • You also have the option to buy or sell up to an additional five days of annual leave
  • Eligible for up to £3,600 of free shares each year after one year of service
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Critical Illness Cover

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