Executive Assistant to the Senior Associate Vice President for Dean of Students Job at Old Dominion University (Norfolk)

Job Description

The Executive Assistant supports the Division of Student and Campus Life through office operation support for a divisional customer service location as well as the administrative support for the Senior Associate Vice President and Dean of Students, Assistant Vice President for Student Life, and Dean of Students Operations staff.

Job Responsibility

Support the Division of Student and Campus Life through office operation support for a divisional customer service location
Provide administrative support for the Senior Associate Vice President and Dean of Students, Assistant Vice President for Student Life, and Dean of Students Operations staff
Support front desk operations including customer service addressing in-person, electronic, and phone call inquiries
Multitask and triage daily crisis situations in support of student needs
Provide management and supervision support of student hourly employees
Office management including supply inventories and office equipment
Develop, coordinate and implement divisional and office programs and services to support students and employees
Support staff with calendar scheduling, travel coordination, document and presentation preparation, administrative duties, and budget coordination

Requirements

Considerable knowledge of office practices and procedures
Working knowledge of effective supervisory techniques
Working knowledge of computer applications such as Microsoft Office Suite
Working knowledge of client-server systems (e.g., Banner, PeopleSoft, or a similar program)
Working knowledge of effective customer service and problem-resolution techniques
Strong oral and written communication skills
Strong critical thinking and decision-making skills
Demonstrated ability to prioritize work and manage multiple projects simultaneously while producing quality work
Demonstrated ability to communicate effectively with professional and student staff, University officials, external agencies, and a variety of individuals who may seek this office for assistance
Demonstrated ability to draft and prepare correspondence, reports, special projects, spreadsheets, agendas, and minutes
Demonstrated ability to assist in planning, implementing, and coordinating special events
Demonstrated ability to work independently
Demonstrated ability to follow established guidelines and timelines
Demonstrated ability to independently initiate and carry out projects
Demonstrated ability to promote efficient workflow
Demonstrated ability to interpret policies and procedures
Demonstrated ability to coordinate meetings, schedules, and travel arrangements
Demonstrated ability to maintain confidentiality
Extensive experience using Microsoft Office software and database applications
Some experience as an administrative assistant supporting a mid-to-high level administrator
Some supervisory experience

Nice to have

Some knowledge of Old Dominion University policies and procedures
Some experience working in a college or university setting
Some experience in coordinating events
Some experience with Banner Student Information System

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Executive Assistant to the Senior Associate Vice President for Dean of Students

Job Description

Job Responsibility

Requirements

Nice to have

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