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As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Job Responsibility:
Reads and routes incoming mail
Locates and attaches appropriate file to correspondence to be answered by Director or Manager
Composes and types routine correspondence
Organizes and maintains file system and files correspondence and other records
Answers and screens Director's/Manager's telephone calls and arranges conference calls
Coordinates Director's/Manager's schedule and makes appointments
Greets scheduled visitors and directs to appropriate area or person
Arranges and coordinates travel schedules and reservations
Conducts research, and compiles and types statistical reports
Completes monthly facility reports
Coordinates and arranges executive staff and other meetings, prepares agendas, reserves, and prepares meeting location, and records and transcribes minutes of meetings
Makes copies of correspondence or other printed materials
Prepares outgoing mail and correspondence, including e-mail and faxes
Orders and maintains supplies and arranges for equipment maintenance
Follows ASM Global Human Resources policies to assure compliance with legal requirements and government reporting regulations affecting human resources functions
Maintains compliance with state regulations concerning employment
Administers various Human Resources plans and procedures for all facility personnel
Performs recruitment activities
Writes and places advertisements
Recruits, interviews, tests, and selects employees to fill vacant positions
Plans and conducts new employee orientations
Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting
Coordinates training or trains Managers in interviewing, hiring, terminations, promotions, performance management, performance review, safety, and sexual harassment
Coordinates training or trains employees in ASM Global Customer Service Training
Advises management in appropriate resolution of employee relations issues
Advises the corporate office of EEOC complaints and other employee relations problems
Responds to inquiries regarding policies, procedures, and programs
Administers performance review and salary administration program
Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance
Serves as the COBRA and FMLA Administrator for facility
Investigates accidents and prepares reports for insurance carrier
Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
Requirements:
High School Diploma or G.E.D required
Bachelor’s Degree in Business Administration/Human Resources related field preferred
Two years related administrative or HR experience
Ability to use all office equipment
Ability to type a minimum of 50 words per minute
Ability to prioritize tasks and handle multiple assignments at once
Ability to function well in a high-paced and at times stressful environment
Good communication, problem solving and organizational skills
Excellent customer service skills and public relations skills
Excellent time management skills with a proven ability to meet deadlines
Proficient in Microsoft Word, Excel, and PowerPoint with the ability to learn new or updated software as needed