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Enterprise Strategy (ES) is American Express’ corporate strategy and internal consulting division. ES partners with senior leaders and the Executive Committee to address the company’s most important strategic priorities. The group operates in a dynamic, fast-paced environment, requiring seamless collaboration across a wide range of stakeholders. This position is an integral part of the team and requires a proactive, organized, and resourceful Executive Assistant who can handle a wide range of administrative tasks and confidently navigate a large organization.
Job Responsibility:
Organize and maintain complex calendars for two Vice Presidents using a high level of tact, prioritization, influencing skills, and integrity, including scheduling across multiple time zones
Collaborate regularly with the six New York-based Directors to schedule meetings where the Vice Presidents are needed, understand shifting priorities, and support project coordination
Coordinate and oversee internal and external meetings, including sending invitations, reserving meeting space, telepresence setup, audio/visual needs, transportation, catering, and preparation of meeting materials
Manage long-term calendar planning and ensure leaders are aware of critical meetings, events, and upcoming commitments
Make complex travel arrangements and detailed itineraries, including air, hotel, transfers, and meeting schedules
Prepare, reconcile, and process expense reports in line with company requirements using Concur, and review direct report expenses routed for VP approval
Manage general follow-ups, generate reminders, and track deadlines to ensure timely execution across commitments
Partner closely with the Senior Executive Assistant and the MA team to ensure coordination, share updates, and support broader team processes
Assist with special projects, team initiatives, and ad hoc support as needed
Build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels
Requirements:
5+ years of executive administrative support experience within a large organization
Proven track record of supporting senior leaders with a customer-first mindset and strong attention to the executive’s needs and experience
Experience supporting global or senior leaders across multiple time zones
Ability to operate with a high level of integrity and maintain complete confidentiality when handling sensitive issues
Effective verbal and written communication skills, with the ability to clearly convey information and confidently interact at all levels
Excellent time management and organizational skills with strong accuracy and attention to detail
able to work flexibly and under pressure
Demonstrated ability to manage multiple priorities and execute across multiple initiatives in a fast-paced, dynamic environment
Ability to identify problems, evaluate potential solutions, and proactively work toward resolution
High proficiency using MS Office (Word, Excel, PowerPoint) and internal AXP tools and systems, including Outlook, Webex, Ariba, Concur, Payroll, SharePoint, and myInfo
Strong interpersonal and networking skills to build and maintain effective professional relationships across the organization
Ability to interact effectively and diplomatically with executives and Executive Assistants across AXP
Team-oriented mindset with the ability to excel in a dynamic, evolving environment
Willingness to work in the New York office at least 3 days per week
Nice to have:
Positive, solutions-oriented demeanor and reliable follow-through
Keen attention to detail with a strong sense of urgency in execution
Ability to prioritize independently and work autonomously with minimal guidance
Strong understanding of AXP policies and procedures
What we offer:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program