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Manage complex calendars for the Chief Customer Officer and VP of Marketing, including scheduling internal and external meetings across multiple time zones, resolving conflicts, and optimizing executive availability
Coordinate all meeting logistics, including agendas, materials, conference links, room reservations, follow-up actions, and recurring leadership cadences
Serve as a key liaison between executives and internal and external stakeholders, ensuring timely communication and seamless coordination
Arrange and manage executive travel, including flights, accommodations, transportation, itineraries, and related logistics
Proactively track priorities, deadlines, action items, and commitments to help executives stay organized and focused on high-impact initiatives
Support planning and execution of leadership meetings, customer events, conferences, trade shows, team offsites, and other strategic initiatives
Manage administrative tasks such as expense reporting, invoice processing, document management, and maintaining organized records and shared resources
Anticipate executive needs, identify potential challenges, and proactively develop solutions to improve efficiency and effectiveness
Handle highly confidential and sensitive information with the utmost professionalism, discretion, and integrity
Support special projects and cross-functional initiatives while continuously identifying opportunities to streamline processes and improve operational efficiency
Requirements
3+ years of experience supporting senior executives, preferably in a fast-paced technology or SaaS environment
Experience managing complex executive calendars and coordinating across multiple stakeholders and time zones
Exceptional organizational skills with strong attention to detail
Ability to prioritize competing requests and adapt quickly to changing priorities
Outstanding written, verbal, and interpersonal communication skills
Strong problem-solving abilities and a proactive, solutions-oriented mindset
High level of professionalism, integrity, and discretion when handling confidential information
Ability to anticipate needs and operate with minimal direction
Tech-savvy and comfortable learning new systems and tools
Advanced proficiency with Google Workspace (Calendar, Gmail, Docs, Sheets, Slides)
Experience with Slack, Zoom, and modern collaboration tools preferred
Positive attitude, strong sense of ownership, and willingness to jump in wherever needed
Legal authorization to work in the United States without the need for employer sponsorship now or in the future
Ability to sit for extended periods and perform extensive computer work, both of which are key aspects of this role
Ability to perform job duties from a home office, when applicable, utilizing necessary technology and maintaining productivity
Regular, reliable attendance and punctuality are essential functions of the job to ensure consistent workflow and communication