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Bentley is seeking a highly organized, polished manager to support the execution of our highest-touch customer & community engagement programs. This role will support the planning and execution of Bentley’s Customer Advisory Boards (CABs), curated executive experiences and key industry association programs. Reporting to the Sr. Director, Customer & Community Marketing, this person will help bring these programs to life through strong project management, thoughtful coordination, and exceptional attention to detail. This role is ideal for someone who is highly organized, polished and proactive- someone who can help create seamless, professional experiences for senior audiences while also building strong relationships across internal teams and external communities. The right person will bring executive presence, operational rigor, and a willingness to grow from strong execution into broader program leadership over time.
Job Responsibility:
Support the planning and execution of Bentley’s Customer Advisory Boards, executive roundtables, and other high-touch executive engagement programs
Help manage Bentley’s industry association programs, including coordination of key activities, timelines, communications, and cross-functional follow-through
Manage timelines, workbacks, logistics, invitations, communications, briefing materials, and follow-up actions for assigned programs
Coordinate closely with internal stakeholders to ensure meetings, engagements, and association-related activities are well organized and well prepared
Partner with the Sr. Director to support agenda development, attendee management, program planning, and ongoing program improvement
Help prepare internal and external materials, including invitations, briefing documents, run-of-show materials, and post-program recaps
Support onsite and virtual execution of executive meetings, roundtables, dinners, association engagements, and related experiences
Track action items, next steps, and program outputs to help ensure strong follow-through
Build and maintain templates, playbooks, trackers, and processes that improve consistency and efficiency over time
Anticipate issues, stay calm under pressure, and help ensure a polished experience for executive participants, association partners, and internal stakeholders alike
Requirements:
4-7 years’ experience in customer marketing, executive programs, events, strategic programs, or related roles
Strong project management and organizational skills, with excellent attention to detail
Comfortable supporting executive-facing programs and interacting professionally with senior stakeholders
Experience coordinating complex meetings, events, or cross-functional programs with multiple moving parts
Strong written and verbal communication skills
Ability to manage timelines, logistics, and follow-up with a high level of ownership and reliability
Comfortable working in a fast-moving, matrixed environment
Willingness to travel as needed for in-person programs and events
What we offer:
A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world