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ClearBridge Technology Group, based in Billerica, Massachusetts, has been a trusted provider of IT consulting and professional services for over 20 years. We specialize in delivering client-centric technology solutions with a strong focus on quality, reliability, and long-term partnerships. Our Client Solutions Group supports enterprise customers with a deep specialization in Broadcom by VMware technologies. We are seeking a detail-oriented and highly organized Executive Administrator/Practice Support Coordinator – Technology Solutions to join our dynamic Client Solutions team providing sales and service delivery support. This remote position plays a critical role in the successful delivery of technology projects by supporting practice leadership, maintaining project- and resource-related data, coordinating the scheduling of training events and key meetings, in addition to help manage internal initiatives. The ideal candidate has a background in professional services, excels in fast-paced environments, and has exceptional communication and multitasking abilities.
Job Responsibility:
Supporting staffing/recruiting/resource management functions, for example but not limited to, updating/maintaining the resource schedule, facilitating project change forms, etc
Maintaining email distribution lists and Teams channel membership (ensuring consistency with roster/resource schedule)
Developing/maintaining Practice SharePoint sites
Supporting the Practice management team with other administrative tasks as necessary (i.e., process documentation, organizing meetings, meeting minutes/action item tracking, etc.)
Maintain and update various practice-related data sets, tools, and documentation to ensure accuracy and visibility across the organization
Track project milestones for internal initiatives and provide regular status updates to internal stakeholders
Assist with time tracking, billing support, and reporting as needed
Support practice leadership in process improvement initiatives and operational efficiency efforts
Ensure a high standard of customer service across all stakeholder interactions, resolving issues professionally and promptly
Manage multiple concurrent projects and priorities with precision and flexibility
Requirements:
5-7 years of experience administrative support role within an IT or technology/professional services environment
Strong organizational and time management skills
ability to manage multiple priorities effectively
High proficiency in Microsoft Office Suite (Excel, Word, Outlook, SharePoint) and project management tools (e.g., Smartsheet, Asana, or similar)
Excellent written and verbal communication skills
Demonstrated ability to work independently in a remote environment with minimal supervision
Strong customer service orientation and a proactive, team-focused attitude