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The Executive Assistant will provide comprehensive administrative support to up to three Vice Presidents within the Corporate Controllership Organization. This role is responsible for managing a wide range of administrative tasks, ensuring the seamless and efficient operation of the department. Corporate Controllership is a dynamic, fast-paced environment, requiring the Executive Assistant to collaborate across diverse business partners both within and outside of American Express. The ideal candidate will demonstrate exceptional organizational capabilities, professionalism, and discretion, while confidently manage sensitive information and operate effectively under pressure. Building strong relationships, resourcefulness, and the ability to navigate a large organization with agility are essential for success in this position. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.
Job Responsibility:
Serve as a professional point of contact for assigned leaders, addressing inquiries with discretion, professionalism, and efficiency
Manage complex calendars across multiple time zones
maintain organizational charts and distribution lists
Coordinate all logistics for meetings, including room bookings, materials preparation, and catering arrangements
Prepare, review, and process expense reports in accordance with company T&E policies
Arrange comprehensive travel itineraries, including hotel reservations, transportation, meeting agendas, and relevant contacts
Process internal invoice requests, including Ariba and Amazon orders
Manage emails and correspondence promptly and efficiently
Collaborate with the IT helpdesk to troubleshoot and resolve technical issues
Partner closely with the Senior Executive Assistant and the MA team to ensure effective communication, coordination, and support of broader team processes
Develop and sustain strong working relationships with Executive Assistants and enterprise partners across all organizational levels
Provide support for special projects and ad hoc assignments as needed
Requirements:
Minimum of five (5) years’ experience in a similar administrative support role within a fast-paced environment
Proven experience in supporting senior executives with exceptional organizational, administrative, and people skills
Expertise in complex calendar management and meeting coordination for both internal and external parties
Proven ability to arrange domestic and international travel
High level of integrity and discretion managing confidential and sensitive information
Self‑starter ability to work independently with strong written and verbal communication, exceptional attention to detail with the ability to prioritize effectively
Positive, proactive, and solutions-oriented attitude
dependable and able to anticipate and meet organizational needs
Experience in computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word, and Outlook
Knowledge of My Info, Concur Expense & Travel, Ariba Buyer, SharePoint, Webex, Slack
Flexibility, ability to work effectively in a team, anticipate needs and seek ways for leader’s organization to run efficiently
Manage Organizational charts, distribution list
Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave
build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels
Nice to have:
Bachelor’s degree or equivalent experience
What we offer:
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program