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Marriott Bonvoy Logo Marriott Bonvoy · Office Administration

Executive Administrative Assistant

· Job Posted March 04, 2026
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Job Description

Provide high-level administrative support to the General Manager of Nekajui Hotel & Residences, ensuring seamless coordination of all activities related to luxury hospitality and residential operations. This role embodies The Ritz-Carlton Credo, delivering genuine care and anticipating the expressed and unexpressed needs of guests, owners, and residents.

Job Responsibility

  • Managing the General Manager’s calendar and organizing strategic meetings
  • preparing and reviewing correspondence, reports, and presentations in English and Spanish
  • acting as the primary point of contact for homeowners, including coordinating communications, responding to inquiries, and ensuring timely follow-up
  • supporting homeowners’ associations by preparing agendas, minutes, and board documentation
  • maintaining updated governance documents, policies, and legal records for the residences
  • overseeing VIP arrival and departure logistics, ensuring personalized experiences and premium amenities
  • organizing and maintaining digital and physical filing systems for contracts, reports, and communications
  • handling phone calls and inquiries with professionalism and confidentiality
  • supporting special projects and initiatives that enhance the luxury guest and owner experience

Requirements

  • Bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field strongly preferred
  • Minimum of 3 years in executive administrative roles within ultra-luxury hospitality or high-end residential environments
  • Direct experience interacting with UHNW guests and property owners is highly desirable
  • Solid understanding of ultra-luxury hotel operations, service protocols, and brand standards
  • Professional fluency in English and Spanish (written and spoken)
  • Proficiency in Microsoft Office Suite, property management systems, and design software (Adobe InDesign, Photoshop, Canva)
  • Commitment to The Ritz-Carlton Gold Standards
  • Exceptional organizational skills, discretion, integrity, and ability to manage multiple priorities in a fast-paced, high-touch environment
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