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Provide high-level administrative support to Executive while exercising considerable judgment and initiative in performance of job responsibilities. Acts as custodian of documents and executes administrative functions determined by or in conjunction with the SVP.
Job Responsibility:
Coordinate and ensure smooth running of Executive’s schedule for internal and external meetings
Coordinate meetings and conference calls. Produce and disseminate materials for those meetings and take minutes for meetings
Takes and transcribes dictation, and draft and proofread correspondence and other documents for Executive Office
Compose and prepare confidential correspondences, reports and other complex documents
Assist with preparation of presentation materials for Executive including PowerPoint presentations
Manage incoming correspondence, including faxes and email and ensure appropriate and timely acknowledgement/responses, as directed
Liaise and follow up with heads of departments to ensure compliance in meeting deadlines
Provide administrative support to the Resort Manager where and when possible
Liaise closely with Guest Relations and Reservations to ensure appropriate handling of The Ocean Club’s VIPs
Conserve Executive’s time by reading, researching and routing correspondence
drafting letters and documents
collecting and analyzing information and initiating telecommunications
Coordinate and schedule Executive’s travel and conference arrangements
compiles documents for travel-related meetings
Maintain filing systems pertinent to Executive’s activities
maintain phone and email lists and ensures listings are current
Answer, screen, and record telephone calls, and relays messages in a timely manner
Provide support to Accounting Manager to ensure that checks, payment vouchers and reimbursements are processed
Welcome guests and customers by greeting them in person or on the telephone
answering or directing inquiries
Represent the executive by attending meetings in the executive absence, when required
Maintain office supplies inventory by checking stock to determine inventory level
anticipating needed supplies
evaluating new office products
placing and expediting orders for supplies
verifying receipt of supplies
Ensure operation of equipment by completing preventive maintenance requirements
troubleshooting malfunctions
calling for repairs
maintaining equipment inventories
evaluating new equipment and techniques
Perform administrative skills such as typing, filing, copying, faxing, opening and sorting mail, coordinating appointments for General Manager and Hotel Manager and answer telephones according to Four Seasons standards
Prepare written correspondence on behalf of General Manager and Hotel manager for approval
Compile monthly guest comment analysis and ensure proper distribution of results
Handle travel arrangements and reservations for managers and VIP guests
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct while maintaining the confidentiality of the Executive Office as set forth in EmPact
Maintain a clean, neat and organized work area and file storage system
Work harmoniously and professionally with co-workers and supervisors
Maintain master list of donations made to charities on behalf of the hotel
Performs all reasonable duties requested by management
Requirements:
Office Tools: Excel
Word
PowerPoint
Lotus Notes
Telephone Etiquette
Excellent communication skills
Possess a legal ability to work in The Bahamas without sponsorship