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As Executive Administrative Assistant & Guest Ambassador at The Park Gstaad, A Four Seasons Hotel, you will provide seamless executive support to senior leadership while serving as a Guest Ambassador creating exceptional first impressions for VIP arrivals. This dual role ensures flawless operations and personalized guest experiences aligned with Four Seasons standards.
Job Responsibility:
Provide comprehensive administrative support to General Manager and Executive Committee
Manage executive calendars, correspondence, travel arrangements, and confidential documentation
Greet guests and manage arrival/departure protocols with warmth and precision
Coordinate executive briefings, presentations, and departmental communications
Handle guest correspondence, special requests, and follow-up communications
Support event planning for executive functions, dinners, and owner meetings
Maintain organized filing systems and ensure data privacy compliance
Liaise between executives, guests, and departments for seamless communication
Requirements:
3+ years executive administrative experience in luxury hospitality
Proven success supporting executives in fast-paced environments
Exceptional organizational skills with attention to detail and discretion
Excellent communication skills (English and German fluency required additional languages advantageous)
Familiarity with luxury service standards
Swiss passport, EU passport, or current Swiss work permit required (Swiss regulations make this mandatory for employment)
Nice to have:
additional languages
What we offer:
Competitive salary and comprehensive benefits
Employee meals and uniform laundry service
Monthly Employee Recognition Program
Global career growth opportunities through Task Forces and Transfers
Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)