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Marriott Bonvoy Logo Marriott Bonvoy · Office Administration

Executive Admin Assistant

Indonesia, Jakarta Employment contract · Job Posted July 03, 2026
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Job Description

Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.

Job Responsibility

  • Completing administrative responsibilities
  • organizing, composing and distributing correspondence to both employees and guests
  • initial response and follow up to inquiries
  • collecting and tracking problem resolution information
  • assisting managers in preparation of various reports and presentations
  • assisting with the design and preparation of statistical reports
  • attending, transcribing and distributing minutes
  • participating in staff meetings, executive committee meeting and department meetings
  • making new files
  • maintaining existing files
  • maintaining giveaway/donation files
  • assisting in making reservations
  • providing administrative support to manager/s and department
  • composing, producing and signing correspondence on routine matters
  • producing and distributing correspondence
  • answering department phones
  • acting as a receptionist for manager and other department members
  • sorting and distributing mail
  • providing services that are above and beyond for customer satisfaction and retention
  • managing day-to-day operations ensuring quality, standards and customer expectations
  • attending meetings and communicating with executive and peers to improve quality of service
  • ensuring VIP amenity requests from GM/DOPS are handled in timely manner
  • signing for managers and release with specific permission
  • communicating the importance of safety procedures
  • analyzing information and evaluating results to solve problems
  • attending meetings to plan, organize, prioritize, coordinate and manage activities
  • working with others to gather information to manage projects, achieve goals, and resolve problems
  • informing and updating executives and peers on relevant information

Requirements

  • High school diploma or GED
  • 2 years experience in the administrative assistance, clerical services, or related professional area
  • OR 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major
  • no work experience required
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