Executive Account Manager Job at Parking Network B.V.

Executive Account Manager

Parking Network B.V.

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Executive Account Manager is responsible for managing the relationship of top tiered existing assigned T2 customer accounts as well as add on sales. The Executive Account Manager provides important customer updates, new solutions being offered, and events. In addition, the Executive Account Manager is responsible for the renewal activities associated with the customer. This position reports to the Director of Customer Success within the Customer Experience department.

Job Responsibility:

Manage the relationship of top tiered existing assigned T2 customer accounts
Add on sales
Provide important customer updates, new solutions being offered, and events
Responsible for the renewal activities associated with the customer
Maintains regular contact according to targeted frequency with assigned accounts
Plan and schedule strategic customer in person visits
Attend and participate in industry and company conferences
Provide content and present throughout company/industry conferences
Fulfills regularly scheduled checklist of items to be covered with clients such as current company initiatives
Follows up on sales leads and develops leads
Develops and delivers sales presentations, product demonstrations, and proposals
Closes sales in a professional and effective manner
Ascertains whether clients have successfully adopted products and services
Evaluates product & service marketability in terms of customer’s technical needs
Proactively obtains training on products, services, pricing models, contracts
Accepts personal responsibility for following up on deliverables owed to client
Introduces client to new company offerings and pricing changes
Identifies client issues, creates plan for follow-up and stays on top of these issues
Actively engages with other Account Managers for knowledge transfer throughout the team for continued growth in the Account Management role
Works with business development, marketing, customer service, and other internal departments to ensure accounts are well-served
Creates quotes to existing customers for T2 Systems’ products and services
Works to meet and/or exceed their annual financial quotas and renewal targets
Provides documentation to support closed sales and process shipping requests for product fulfillment
Fully documents customer contacts in T2 Systems’ CRM program (SalesForce.com)
Provides input to R&D and Marketing based on knowledge of the marketplace gained from interaction with customers and prospects
Keeps abreast of industry trends / issues that may impact T2’s clients’ operations
Utilizes Salesforce.com and maintains the highest levels of data integrity
Conducts after-order follow-up in recognition of the fact that we are in repeat business
Maintains knowledge of and adheres to company organizational procedures and policies regarding pricing, deliveries, warranty service, sales terms, forecasts, records, reports, vacation scheduling, and so on
Works with the Account Management team to develop reports that allow all Account Managers to understand areas of opportunity and support campaign tracking
Works with the Account Management team to document and improve process efficiency
Works with the Account Management team to follow up on and complete Account Renewals on accounts with little to know changes to existing contract
Establishes friendly business and personal relationships with all potential customers for all assigned product lines in the assigned territory
Works with Director of Customer Success on targeted calling campaigns

Requirements:

Extensive knowledge of T2’s software products, services, and processes
Extensive knowledge of various operating systems, software products
Strong time management skills
Knowledge of the parking industry
Knowledge of T2’s products, hardware, and services
Ability to push self to constantly improve
Ability to maintain a positive attitude and enthusiasm
Ability to read, analyze, and interpret financial reports, business, professional, and technical documents
Ability to respond to common inquiries or complaints from customers and staff
Ability to write presentations, articles, routine reports, proposals, and correspondence
Strong ability to effectively present information and respond to questions from prospects, customers, management, and staff
Ability to calculate figures and amounts such as discounts and percentages
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables
Ability to prioritize tasks and tactfully negotiate priority with end users
Ability to work under deadline pressure and extra hours if needed

Additional Information:

Job Posted:
March 13, 2026

Expiration:
April 12, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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