Executive – Customer Relations Job at Bureau Veritas Certification CZ, s.r.o. (Chennai)

Customer Relations Executive / Officer

An exciting opportunity has arisen for a confident and professional Customer Rel...

Location

United Kingdom , City of London

Salary:

32000.00 - 40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Excellent communication and interpersonal skills
Confidence speaking with business owners and stakeholders
Experience in customer relations, account management, business development, community engagement, or a similar client-facing role
Strong presentation and networking abilities
A proactive and organised approach to work
The ability to build credibility and trust quickly
A full UK driving licence may be advantageous depending on location

Job Responsibility

Build relationships with local businesses and business communities
Speak with small business owners about government cyber crime initiatives
Arrange introductions and appointments with specialist cyber security advisors
Deliver presentations and information sessions to business groups and organisations
Attend networking events, exhibitions, and community business meetings
Share information and increase awareness of available support services
Maintain accurate records of business engagement activity
Represent the programme professionally at all times

What we offer

Opportunity to work on a high-profile public initiative
Varied and people-focused role
Hybrid and field-based working opportunities
Ongoing training and professional development
Supportive and collaborative team environment

Fulltime

Customer Relations Executive - Premium London

The Customer Relations Executive are the face of the business and are responsibl...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Aged 18 or above
right to work in the UK
flexible scheduling
ability to work nights, evenings, weekends and shifts that coincide with a 24/7 trading week
spend a large portion of shift on feet working directly with the public
Hindi speaking (desirable)

Job Responsibility

Act as a professional ambassador for the casino, delivering exceptional customer service and building strong relationships with guests to drive loyalty and repeat visitation
Serve as a key point of contact for customers, providing support, resolving queries, and promoting engagement with the Met Card rewards programme
Complete daily, weekly, monthly, and ad hoc operational tasks assigned through XCM by the Support Centre
Support the growth, retention, and reactivation of customers within the Met Card Loyalty programme
Capture and maintain customer preferences, insights, and behavioural trends
Assist in the planning, coordination, and delivery of casino events, promotions, and VIP experiences
Participate in customer feedback follow-up
Facilitate the delivery of customer benefits, rewards, and reinvestment activity
Proactively identify and resolve service issues
Generate new business opportunities and increase casino visitation by representing the business at external events

What we offer

50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Customer Relations Executive

The Customer Relations Executive will be the face of the business and are respon...

Location

United Kingdom , Glasgow

Salary:

32077.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Aged 18 or above
right to work in the UK
flexible scheduling including nights, evenings, weekends and shifts
spend a large portion of shift on feet working directly with the public

Job Responsibility

Act as an ambassador for the casino and give consistent, polite, timely and accurate information and service to customers visiting the casino
Be a point of contact for customers to answer queries and provide support to guests relating to Met card rewards programme
Support the marketing team at Head Office by contacting customers informing them of events, promotions, and available offers
Support the business in the development, retention, and reengagement of declining or lapsed customers within the Met Card Loyalty scheme
Creating additional preferences based on customer engagement (Customer knowledge etc) ensuring the company is tailoring the service and marketing offering wherever possible
Actively participate in the development and delivery of casino events and promotions
Work with local and central marketing teams to develop events and promotions to drive attendance
Participate in customer feedback follow up to ensure customers feel valued and improve the overall customer experience
Facilitate provision of customer benefits in line with policies and processes
Proactively identify and resolve service failures by taking immediate action to resolve service gaps and cement player loyalty

What we offer

50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Customer Relations Executive

Christell Luxury Wellness the only ISO certified Wellness Clinic that offers a w...

Location

Sri Lanka , Colombo

Salary:

Not provided

Christell Skin Clinic

Expiration Date

Until further notice

Requirements

Excellent Communication skills
Pleasing Personality
Strong Customer Service oriented

What we offer

Attractive salary & fringe benefits

Fulltime

Guest Relations Executive

Process all guest check-ins, verifying guest identity, form of payment, assignin...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

Customer Executive - EV Car Chargers

Are you ready to be part of an exciting journey working for a company that suppl...

Location

United Kingdom , London

Salary:

14.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a customer support role
Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom)
Experience handling technical queries related to products
A proven track record of meeting support-related KPIs
Strong written and verbal communication skills in English

Job Responsibility

Resolve inbound customer queries via phone with timely and effective solutions
Proactively reach out to customers to support them in overcoming any hurdles
Become a product expert, mastering the installation process and understanding various customer situations
Handle escalations and sensitive customer interactions with care and professionalism
Collaborate with the Technical Support team, escalating cases, as necessary
Meet individual KPIs for productivity and quality while contributing to team goals
Adhere to established team processes and suggest improvements when you spot them
Create and maintain internal knowledge resources to boost team efficiency
Stay curious about our products, the EV industry, and the role of AI in customer support
Foster a positive team culture, especially during high-demand periods

Fulltime

Client Relations Executive

Join Allied Universal® Janitorial Services! We're committed to delivering except...

Location

United States , Chicago

Salary:

80000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Marketing, or related field of study
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending recruiting and/or networking events)
Minimum of five (5) years of sales and operations experience in the janitorial industry
Experience using data to drive decision-making and improve recruiting outcomes
Excellent oral and written communication skills
able to influence stakeholders and collaborate across departments
Leadership skills
ability to coach and inspire others
Proficient in Microsoft Office and Google applications
Strong organizational, analytical, and time management skills

Job Responsibility

Target, discover, qualify, verify, present, and validate additional business to existing customer portfolios
Transition additional business with operations
High touch with key individuals in the client's organization
Develop strategy map for all strategic clients
Maintain customer relationships
Use consultative approach for solutions
Prepare and present client solutions
Manage negotiations to achieve profit objectives
Maintain SalesForce and adequate pipeline to reach goals

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Customer Relations Officer – Complaints

Join Barclays as a Customer Relations Officer – Complaints, where you’ll begin b...

Location

United Kingdom , Northampton

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience in customer service (internal or external)
Ability to manage a high volume of customer queries without compromising quality
Excellent communication skills, both written and verbal, with the ability to tailor your message
Solid PC skills, including proficiency in Microsoft Office
Be comfortable in handling customer complaints with professionalism and empathy
Possess strong communication skills, both verbal and written
Work effectively under pressure to meet deadlines while maintaining high service standards
Collaborate with stakeholders to address and resolve issues
Contribute to a team-oriented environment

Job Responsibility

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives
Management and maintenance of customer records and documentation to ensure accuracy
Participation in training and development initiatives to improve customer skills, knowledge, and services
Identification of industry trends and developments related to customer service to implement best practice in customer care
Execution of escalation requests to the relevant team or senior management as required in a timely manner
Execution of customer service activities through various communication channels including chat, email, and phone

Fulltime

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Executive – Customer Relations

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