Exclusive Home Manager

Exclusive Home Manager | Elderly Nursing Care Home, Newport, South Wales. Salary: Up to £55,000 per annum. Bonuses: Monthly Occupancy Bonus + Annual Christmas Bonus, earn up to £22,000. Are you a leader who enjoys managing a smaller care home, rebuilding team culture, and restoring occupancy? Do you want to work in an environment where you are trusted to run the service with autonomy and accountability, without excessive KPI pressure or micromanagement? And are you comfortable owning regulatory administration, governance paperwork and operational leadership, allowing clinical teams to focus on direct care delivery? If so, this could be a really strong fit. We are working exclusively with a growing, family-run care provider that currently operates two established elderly care services, with sensible plans underway to acquire a third. The business prides itself on creating stable environments, empowering people, and hiring selectively for longevity and cultural alignment. The home itself is 32 beds, well-known in the local community, and previously operated at full occupancy with a waiting list, supported by a positive team culture and strong word-of-mouth reputation. Following a period of managerial absence due to illness, occupancy has softened to 27–28 residents, alongside a drop in staff morale. The business is now seeking a practical, people-led, administratively strong Home Manager to reset culture, rebuild confidence, restore occupancy and uphold regulatory excellence.