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Exchange and Returns Co-worker

https://www.ikea.com Logo

IKEA

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Location:
Canada , Dartmouth

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Contract Type:
Employment contract

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Salary:

20.15 CAD / Hour

Job Description:

Resolve customer service issues, process returns and exchanges, maintain inventory accuracy, and assist team members within a fast-paced retail environment.

Job Responsibility:

  • Resolve customer issues diplomatically
  • Process transactions according to return and exchange policies
  • Handle cash in compliance with company policy
  • Maintain stock accuracy and inventory integrity
  • Stay updated on product knowledge and store policies
  • Assist team members with additional duties

Requirements:

  • You seek challenges and solve them
  • At least 6 months of customer service work experience in retail
  • Attention for details and multitasking abilities
  • Compassionate and understanding customer service skills
  • Able to strike up conversations easily
  • Comfortable with computers and technology
  • Physically capable of working in a fast-paced environment lifting items up to 50 lbs

Nice to have:

Returns or Cashier experience

What we offer:
  • Wellness days
  • Extended health, dental, and vision coverage
  • RRSP with IKEA contribution matching
  • Annual bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts
  • Free drinks and healthy meal options (where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program

Additional Information:

Job Posted:
November 22, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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