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Examination Support Administrator

United Kingdom, Newport 13.90 GBP / Hour · Job Posted January 13, 2026
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Job Description

Examination Support Administrator role in Newport. Predominantly casework-driven, ideal for someone who enjoys working through detailed information, applying guidance accurately, and managing cases from start to finish in a structured environment. Play a key role in ensuring high-quality, legally compliant administrative decisions while handling a varied and often demanding workload.

Job Responsibility

  • Managing a caseload of examination support cases, processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing, ensuring correspondence is accurate, professional, and timely
  • Accurately recording and maintaining case data on internal systems, including uploading documentation and identifying missing, inconsistent, or incorrect information
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently: Responding to general enquiries by letter or email within 5 working days
  • Responding to more complex or detailed correspondence within 3 weeks
  • Supporting other teams with administrative and casework tasks when required
  • Actively engage with change, adapt to new processes, and contribute positively to continuous improvement

Requirements

  • Highly organised
  • Detail-focused
  • Confident managing complex casework
  • Strong attention to detail
  • Excellent written communication
  • Ability to manage multiple cases at different stages

What we offer

  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria

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Examination Support Administrator

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  • Strong attention to detail
  • Excellent written communication
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  • Ability to manage cases from start to finish in a structured environment
  • Ability to review, assess, and validate information and evidence
  • Ability to accurately record and maintain case data on internal systems
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  • Ability to handle customer contact professionally and confidently
Job Responsibility
Job Responsibility
  • Managing a caseload of examination support cases, processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing, ensuring correspondence is accurate, professional, and timely
  • Accurately recording and maintaining case data on internal systems, including uploading documentation and identifying missing, inconsistent, or incorrect information
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently: Responding to general enquiries by letter or email within 5 working days
  • Responding to more complex or detailed correspondence within 3 weeks
  • Supporting other teams with administrative and casework tasks when required
What we offer
What we offer
  • Training provided
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria
  • Fulltime
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Examination Support Administrator

This is a casework-heavy role, requiring strong attention to detail, excellent w...
Location
Location
United Kingdom , Newport
Salary
Salary:
14.42 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Managing a caseload of examination support cases, processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing, ensuring correspondence is accurate, professional, and timely
  • Accurately recording and maintaining case data on internal systems, including uploading documentation and identifying missing, inconsistent, or incorrect information
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently: Responding to general enquiries by letter or email within 5 working days
  • Responding to more complex or detailed correspondence within 3 weeks
  • Supporting other teams with administrative and casework tasks when required
  • Strong attention to detail
  • Excellent written communication
Job Responsibility
Job Responsibility
  • Managing a caseload of examination support cases, processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing, ensuring correspondence is accurate, professional, and timely
  • Accurately recording and maintaining case data on internal systems, including uploading documentation and identifying missing, inconsistent, or incorrect information
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently: Responding to general enquiries by letter or email within 5 working days
  • Responding to more complex or detailed correspondence within 3 weeks
  • Supporting other teams with administrative and casework tasks when required
What we offer
What we offer
  • Training provided
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria
  • Fulltime
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Examination Support Administrator

We're looking for an Examination Support Administrator to join our busy and supp...
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Salary:
14.42 GBP / Hour
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Expiration Date
Until further notice
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  • Managing a caseload of examination support cases
  • Processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing
  • Accurately recording and maintaining case data on internal systems
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently
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  • Strong attention to detail
  • Excellent written communication
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Job Responsibility
  • Managing a caseload of examination support cases
  • Processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing, ensuring correspondence is accurate, professional, and timely
  • Accurately recording and maintaining case data on internal systems, including uploading documentation and identifying missing, inconsistent, or incorrect information
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently: Responding to general enquiries by letter or email within 5 working days
  • Responding to more complex or detailed correspondence within 3 weeks
  • Supporting other teams with administrative and casework tasks when required
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  • Fulltime
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Examination Support Administrator

Examination Support Administrator role in Newport. This is a casework-heavy role...
Location
Location
United Kingdom , Newport
Salary
Salary:
13.90 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
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Requirements
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  • Highly organised
  • Detail-focused
  • Confident managing complex casework
  • Strong attention to detail
  • Excellent written communication
  • Ability to manage multiple cases at different stages
  • Ability to actively engage with change and adapt to new processes
Job Responsibility
Job Responsibility
  • Managing a caseload of examination support cases, processing forms in line with agreed quality standards, guidance, and legal requirements
  • Reviewing, assessing, and validating information and evidence to support accurate decision-making
  • Clearly communicating outcomes and decisions in writing, ensuring correspondence is accurate, professional, and timely
  • Accurately recording and maintaining case data on internal systems, including uploading documentation and identifying missing, inconsistent, or incorrect information
  • Producing clear and compliant documentation in line with policies and procedures
  • Handling customer contact professionally and confidently: Responding to general enquiries by letter or email within 5 working days
  • Responding to more complex or detailed correspondence within 3 weeks
  • Supporting other teams with administrative and casework tasks when required
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What we offer
What we offer
  • Paid holidays and pension scheme
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria
  • Fulltime
Read More
Arrow Right

Examination Support Administrator

We're looking for an Examination Support Administrator to join our busy and supp...
Location
Location
United Kingdom , Newport
Salary
Salary:
13.90 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong IT literacy
  • Excellent accuracy and attention to detail
  • The ability to prioritise tasks and meet deadlines
  • A timely, reliable approach to work
  • Excellent verbal and written communication skills
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  • Accurately recording and maintaining data on internal databases, including uploading documents and identifying any gaps or errors
  • Producing clear, accurate documentation in line with guidance
  • Handling customer contact professionally: Answering phone calls within 5 rings, Responding to general enquiries by letter/email within 5 days, Responding to detailed correspondence within 3 weeks
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  • Actively engage and participate in the Transformation programme
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  • Take part in rotas
  • Occasionally attend the office at short notice if business needs require
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What we offer
  • Hybrid working for better work-life balance
  • Supportive training and development
  • The chance to be part of meaningful organisational change
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We're looking for an Examination Support Administrator to join our busy and supp...
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brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
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Requirements
  • Strong IT literacy
  • Excellent accuracy and attention to detail
  • The ability to prioritise tasks and meet deadlines
  • A timely, reliable approach to work
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  • Processing forms in line with agreed quality standards and legal requirements, and communicating outcomes clearly in writing
  • Accurately recording and maintaining data on internal databases, including uploading documents and identifying any gaps or errors
  • Producing clear, accurate documentation in line with guidance
  • Handling customer contact professionally: Responding to general enquiries by letter/email within 5 days
  • Responding to detailed correspondence within 3 weeks
  • Supporting other teams with administrative tasks when required
  • Actively engage and participate in the Transformation programme
  • Attend the office for at least 20% of your working week
  • Take part in rotas
  • Occasionally attend the office at short notice if business needs require
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What we offer
  • Hybrid working for better work-life balance
  • Supportive training and development
  • The chance to be part of meaningful organisational change
  • Fulltime
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Arrow Right

Examination Support Administrator

We're looking for an Examination Support Administrator to join our busy and supp...
Location
Location
United Kingdom , Newport
Salary
Salary:
13.90 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong IT literacy
  • Excellent accuracy and attention to detail
  • The ability to prioritise tasks and meet deadlines
  • A timely, reliable approach to work
  • Excellent verbal and written communication skills
Job Responsibility
Job Responsibility
  • Processing forms in line with agreed quality standards and legal requirements, and communicating outcomes clearly in writing
  • Accurately recording and maintaining data on internal databases, including uploading documents and identifying any gaps or errors
  • Producing clear, accurate documentation in line with guidance
  • Handling customer contact professionally: Responding to general enquiries by letter/email within 5 days
  • Responding to detailed correspondence within 3 weeks
  • Supporting other teams with administrative tasks when required
  • Actively engage and participate in the Transformation programme
  • Attend the office for at least 20% of your working week
  • Take part in rotas
  • Occasionally attend the office at short notice if business needs require
What we offer
What we offer
  • Hybrid working for better work-life balance
  • Supportive training and development
  • The chance to be part of meaningful organisational change
  • Fulltime
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Arrow Right

Accounts Payable Clerk

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Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
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Until further notice
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