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Exam Support Administrator

United Kingdom, Newport 14.42 GBP / Hour · Job Posted July 03, 2026
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Job Description

Are you organised, detail-focused, and great with people? We're looking for an Examination Support Administrator to join our busy and supportive team in Newport. This is a fantastic opportunity for someone who thrives in a structured environment, enjoys working accurately, and wants to play a key role in delivering high-quality administrative support.

Job Responsibility

  • Processing forms in line with agreed quality standards and legal requirements, and communicating outcomes clearly in writing
  • Accurately recording and maintaining data on internal databases, including uploading documents and identifying any gaps or errors
  • Producing clear, accurate documentation in line with guidance
  • Handling customer contact professionally: Answering phone calls within 5 rings, Responding to general enquiries by letter/email within 5 days, Responding to detailed correspondence within 3 weeks
  • Supporting other teams with administrative tasks when required

Requirements

  • Strong IT literacy
  • Excellent accuracy and attention to detail
  • The ability to prioritise tasks and meet deadlines
  • A timely, reliable approach to work
  • Excellent verbal and written communication skills

What we offer

  • Hybrid working for better work-life balance
  • Supportive training and development

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