Evs Supervisor Lead Job at Aquent (Menlo Park)

Job Description

We are seeking a highly motivated and experienced leader to join a dynamic team as an Environmental Services Supervisor/Lead. In this pivotal role, you will directly shape the patient experience and contribute to the overall well-being of the entire facility. Your leadership will ensure a clean, safe, and efficient environment, directly supporting critical healthcare operations and upholding the organization’s commitment to quality. You will empower a dedicated team, implement best practices, and drive continuous improvement in environmental services.

Job Responsibility

Create and maintain staff schedules, upholding HR policies and providing ongoing training and development
Evaluate work habits, performance, and attendance of staff, documenting and making recommendations for performance, retention, and/or promotion, and taking corrective action as needed
Maintain required records, gather statistics, and prepare essential reports
Monitor workflows and implement changes to enhance the quality and efficiency of services
Plan, schedule, and direct staff to assigned areas, monitoring progress and providing constructive feedback
Regularly tour facilities, covering each assigned area to observe and inspect cleanliness and work in progress
Train staff in cleaning and disinfecting techniques, chemical agent and equipment use, infectious material handling, and general environmental maintenance specific to acute care settings, ensuring compliance with safety and sanitation policies
Ensure employees adhere to company policies and legal regulations
Serve as a crucial link between staff and upper management
Participate actively in the hiring process, screening, interviewing, and providing recommendations for candidate selection
Perform daily Patient Satisfaction rounds to solicit immediate patient feedback and ensure service standards are consistently met
Be available for on-call duties during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies

Requirements

High school diploma or GED equivalent
Experience managing 25 or more full-time employees
Strong knowledge of floor care
In-depth knowledge of Infection Prevention/Healthcare-Associated Infections (HAI)
Ability to gather, analyze, and provide clear and concise information both verbally and in writing
Ability to learn and work within specific department/unit/agency office policies and procedures, and to apply relevant laws, rules, policies, or procedures
Ability to maintain strict confidentiality of personnel records and patient information, handling sensitive matters discreetly and applying relevant regulations and policies
Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast-paced setting, cope effectively with interruptions, handle a high volume workload with accuracy and efficiency, and meet deadlines
Ability to work efficiently as a team member and establish and maintain cooperative and productive working relationships with all levels of medical, professional, administrative, and support personnel
Proficiency in using basic office equipment (photocopier, fax, printer, telephone, desktop computer) and maintaining orderly and accurate files and records (electronic and hard copy)
Demonstrated proficiency in computer applications such as word processing, spreadsheet, and/or database software, with the ability to quickly learn and become proficient in staffing and scheduling applications

Nice to have

Bachelor’s degree in a work-related discipline/field from an accredited college or university
Experience in a union environment
Experience with Joint Commission standards

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match
Free online training through Aquent Gymnasium

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Evs Supervisor Lead

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