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Under supervision act as a working Lead Custodian. Assists supervisor in such duties as training new employees, inspections, inventories, ordering supplies, interviewing new applicants and scheduling assignments. Performs supervisory duties in absence of supervisor. Performs custodial duties including semi-skilled and skilled cleaning housekeeping and/or general maintenance. Ensures all necessary procedures for equipment are used in accordance with departmental safety policies. Responsible for assigned equipment, supplies, keys and related items. Assists Custodians with labor entries in work management and payroll systems. Inspects assigned buildings and custodial work assignments to ensure that custodial standards are met and work is being done in a safe and efficient manner. Provides on-the-job training to employees in cleaning techniques, maintenance and use of equipment and cleaning supplies. Is responsible for daily distribution and collection of custodial keys to custodial staff. Completes emails, any required forms, attendance reports and supply orders using Customer Portal system. Reviews status reports such as daily activity logs to ensure smooth transition between shifts. Conducts quarterly supply inventories and orders supplies monthly. Writes, submits, or calls-in maintenance work orders. Perform custodial duties per Environmental Services task and frequency schedule or during staff absences and vacations. Effectively communicates with staff and with internal and external customers. Responds to any requests for assistance, including emergency assistance, via radio, telephone or other communication regarding flood calls, spill containment and slip hazards. Provides urgent custodial assistance to Environmental Services, Campus Police and/or other areas of Facilities Management as necessary. Instruct Custodians in department's uniform standards and use of proper safety gear to ensure work practices comply with departmental expectations, safety rules and work methods.
Job Responsibility
Under supervision act as a working Lead Custodian
Assists supervisor in such duties as training new employees, inspections, inventories, ordering supplies, interviewing new applicants and scheduling assignments
Performs supervisory duties in absence of supervisor
Performs custodial duties including semi-skilled and skilled cleaning housekeeping and/or general maintenance
Ensures all necessary procedures for equipment are used in accordance with departmental safety policies
Responsible for assigned equipment, supplies, keys and related items
Assists Custodians with labor entries in work management and payroll systems
Inspects assigned buildings and custodial work assignments to ensure that custodial standards are met and work is being done in a safe and efficient manner
Provides on-the-job training to employees in cleaning techniques, maintenance and use of equipment and cleaning supplies
Is responsible for daily distribution and collection of custodial keys to custodial staff
Completes emails, any required forms, attendance reports and supply orders using Customer Portal system
Reviews status reports such as daily activity logs to ensure smooth transition between shifts
Conducts quarterly supply inventories and orders supplies monthly
Writes, submits, or calls-in maintenance work orders
Perform custodial duties per Environmental Services task and frequency schedule or during staff absences and vacations
Effectively communicates with staff and with internal and external customers
Responds to any requests for assistance, including emergency assistance, via radio, telephone or other communication regarding flood calls, spill containment and slip hazards
Provides urgent custodial assistance to Environmental Services, Campus Police and/or other areas of Facilities Management as necessary
Instruct Custodians in department's uniform standards and use of proper safety gear to ensure work practices comply with departmental expectations, safety rules and work methods
Requirements
At least two years of experience or an equivalent combination of training and experience performing professional cleaning or housekeeping duties in a large-scale environment such as a University or Hospital setting
Experience leading a team of custodians
Ability to effectively prioritize, meet deadlines, direct and coordinate a variety of custodial duties such as the cleaning of rooms, labs, floors and surfaces
Experience using various computer systems and applications such as word processing, spreadsheet, database management, electronic mail, and internet (Microsoft Office, Adobe, Outlook, etc.)
Ability to transfer information and figures into report format
Written and computer skills must be sufficient to complete basic forms, logs, reports and email correspondence
Experience operating and providing training on the use of wet/dry vacuums, floor scrubbers, polishers, carpet cleaners and steam extractors to perform comprehensive floor care, including stripping, waxing and buffing hard and resilient floors as well as shampooing carpeted areas
Strong knowledge of safe use of cleaning solutions and supplies, including safe chemical use and mixture
Experience using verbal communication skills to provide customer service and to respond to custodial and emergency requests
Ability to safeguard keys issued for the securing of rooms and buildings in assigned areas
Experience performing minor maintenance on custodial equipment and determining when building repairs and equipment replacement are necessary
Ability to read, write, and perform basic math calculations
Ability to effectively communicate orally, in writing, and electronically with internal and external customers from diverse backgrounds
Supervisory experience, preferably in a custodial environment
Healthcare custodial experience
Nice to have
Supervisory experience, preferably in a custodial environment