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To ensure TM Forum creates and scales high-value knowledge that enables members to understand, prioritise, and execute industry transformation. The EVP Knowledge defines and sustains a clear, current, and evidence-based industry point of view, structuring knowledge around Industry Missions and emerging topics. The role connects research, innovation, and member experience into coherent, actionable insight that drives real change.
Job Responsibility:
Own TM Forum’s industry point of view across strategic topics
Partner with Mission Leaders to ensure perspectives are evidence-based and current
Define and prioritise knowledge themes aligned to Missions and future trends
Lead a clear, Mission-based knowledge structure
Align all assets (research, insights, case studies, Catalyst outputs, event content) to key priorities
Reduce fragmentation and improve accessibility and relevance
Curate and contextualise knowledge that supports understanding and adoption of ODA
Translate complex outputs into clear, practical insight and impact narratives
Own the research agenda and editorial standards
Ensure all knowledge is credible, consistent, and high quality
Approve content themes and knowledge structure
Own content strategy across all events (digital and in-person)
Ensure programmes deliver insight, peer learning, and real-world application
Connect outputs from Missions, Cocreate, research, and Catalyst activity
Turn diverse inputs into clear, actionable narratives
Provide the substance and credibility of TM Forum’s point of view
Partner with Marketing to amplify reach, relevance, and impact
Requirements:
Proven experience curating and distilling a clear point of view across complex subject areas
Strong ability to translate fragmented inputs (research, member perspectives, innovation activity, delivery experience) into focus and clarity
A clear member value mindset
Credibility working with senior peers (Mission Leaders, Product, Marketing) and the confidence to challenge constructively
Experience leading knowledge, insight, research, analyst, or content capabilities at scale, including conference content and insight teams