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We are seeking an experienced demand management professional to act as the central point of contact for programme-level demand intake and governance within ERP and Management Services. This role focuses on end-to-end management of project and portfolio requests, ensuring transparent tracking, timely assessments, and structured handover into delivery and service transition teams, while working closely with global stakeholders across technology and operations.
Job Responsibility:
Act as the single point of contact for all programme and portfolio management (PPM) demand requests related to ERP and Management Services
receive, acknowledge, and register demand requests, ensuring completeness and clarity of information from requesters
coordinate assessment and implementation activities across internal teams and external suppliers
track and report demand status across key stages, including impact assessment and implementation progress
maintain accurate logs of actions and decisions from governance and approval forums
provide regular reporting, metrics, and trend analysis on demand volumes and delivery status
support business stakeholders in shaping robust business cases and aligning delivery assumptions
represent ERP and Management Services within enterprise-level demand management forums
ensure approved demands are smoothly handed over to Service Transition teams
Requirements:
Organised and structured professional with proven project or demand management experience
comfortable influencing and collaborating with diverse, international stakeholders at all levels
confident in written and verbal communication, with strong English language skills
able to work effectively under pressure and respond quickly to changing priorities
knowledgeable in end-to-end IT delivery, with a solid understanding of ERP implementations and SAP environments
collaborative team contributor with a positive, solution-focused mindset
What we offer:
Exposure to large-scale global transformation programmes within Vodafone
opportunities to build strong networks across technology, operations, and business teams
a role that combines governance, stakeholder engagement, and delivery insight
a supportive environment aligned to the Vodafone Way: speed, simplicity, trust, and customer focus