Events Specialist, Marriott Bonvoy

Events Specialist

Marriott Bonvoy

Location:
United States, Phoenix

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Events Specialist position at Sheraton Phoenix Downtown responsible for coordinating banquet events, ensuring guest satisfaction, and maintaining company standards for safety and service quality.

Job Responsibility:

Meet group coordinator/host(ess) prior to functions and make introductions
Read and analyze banquet event orders to determine setup and guest needs
Respond to and fulfill special banquet event arrangements
Follow up on special arrangements to ensure compliance
Follow company safety and security policies
Report accidents, injuries, and unsafe conditions
Complete safety training and certifications
Maintain professional uniform and appearance
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Thank guests with genuine appreciation
Use clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Support team to reach common goals
Ensure adherence to quality standards
Read and visually verify information in various formats
Visually inspect tools, equipment, or machines

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required
Ability to read and analyze banquet event orders
Ability to stand, sit, or walk for extended periods
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
Ability to move through narrow, confined, or elevated spaces
Ability to move over sloping, uneven, or slippery surfaces
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community membership
Career development opportunities

Additional Information:

Job Posted:
November 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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