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Aston Villa Football Club are building a stage for magical memories in our redevelopment and expansion of Villa Park to create a world class sports and entertainment venue and a thriving community hub. Our redevelopment project includes the creation of the new multi – use space called 'The Warehouse' which will include a new Fan Zone destination and dynamic events space for non – matchdays. At the heart of every successful project is our Security Team who are dedicated to promoting a strong security culture and play a crucial role in the operational engine of any event. They protect our staff, partners and guests, ensuring that any guests that join us at Villa Park for any kind of event can enjoy their experience and return home safely. To help us bring our vision to life, we have an exciting opportunity for an Event Security Manager.
Job Responsibility:
Manage and oversee all non-matchday events (including The Warehouse) at Villa Park including any concerts
Creation of dynamic risk assessment and deployment plans
Implementation of relevant control measures and security related documentation / policies for non-football related events to deliver a safe and secure event
Work collaboratively with external partners including Safety Advisory Groups, Event Policing Departments, SIA, event organisers / promoters to provide information and work through plans
Key contact to liaise and manage staffing levels for non-matchday events with approved security providers
Be visible, approachable and 'on the ground' at events providing real time support and decision making to the wider team
Requirements:
Proven experience managing operational security requirements of a venue of at least 1,000 capacity
Demonstrable experience creating and implementing risk assessments
Experience working with local authorities and third-party agencies
Experience in dynamic incident management including rapid assessment, de-escalation, and coordination with relevant teams or emergency services
Proactive with a high level of integrity
Excellent interpersonal skills with the ability to build strong relationships quickly with a wide range of stakeholders
Ability to motivate others to deliver exceptional levels of security and customer service
Organised with exceptional attention to detail
Clear, concise and accurate verbal and written communication skills
Ability to thrive under pressure in a fast-paced environment
Proficient user of Microsoft Office, particularly Outlook, Word, Excel and PowerPoint
Must be able to work flexibly as the Club requires in line with the event calendar, which will include evenings and weekends
May also be asked to support on other stadium events as and when required