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We are delighted to present an exciting opportunity for an Event Planner to join the Rapport team in a stunning location overlooking some of the most breathtaking views of Canary Wharf. You will be part of a diverse, high‑performing team committed to delivering service excellence every day. Our client is a renowned American multinational investment management and financial services firm, recognised for its commitment to exceptional service and its dedication to clients, customers, guests, and service partners.
Job Responsibility:
Oversee and take ownership of the end‑to‑end planning and delivery of events, ensuring exceptional quality, consistency, and alignment with client expectations
Act as the primary escalation point for complex or high‑profile client needs, resolving issues promptly and professionally while maintaining strong stakeholder relationships
Manage all meeting and event requests, confirming details, allocating suitable spaces, coordinating logistics, and preparing detailed set‑up information for operational teams
Coordinate all client and host requirements, managing updates, changes, or cancellations across relevant teams to ensure seamless execution
Monitor service quality and team performance, identifying opportunities to enhance processes and escalating concerns when necessary
Requirements:
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
Have at least one year of events experience taking full ownership of the full lifecycle of events in a similar environment (e.g., five-star hotels, corporate establishments, or premium airlines)
Be proactive, organised, and detail-oriented, with a positive, can-do attitude and problem-solving skills
Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs
Be a customer-focused team player recognised for being patient, friendly, and reliable