Events Operations Manager

• Manage Events department consisting of set-up team, servers, and bartenders
• Demonstrate Concord and Renaissance brand values in daily leadership, maintaining a positive, effective, and efficient environment
• Conduct function review with Sales Team and/or client
• adjust specifications as necessary and performs follow-up to ensure all details are correct
• Select, train, supervise, develop, and counsel associates
• Schedule the department to business volume
• Manage time and attendance
• Analyze financial and operating information on an ongoing basis, to adjust labor, supplies, materials, and other costs to achieve budget
• Prepare and adhere to departmental budget
• Ensure that function rooms are set-up in accordance with customer satisfaction by supervising set-up staff and inspecting function room
• Assure proper sanitation and hygiene techniques with staff
• Inspect function rooms regularly to ensure the room is maintained and in excellent condition at all times
• Provide skills training to associates, to provide value added service to guests
• Initiate purchase orders for event items when necessary
• Ensure readiness and compliance in case of last-minute changes to event orders
• Assure quality of food and beverage products
• Collaborate closely with Sales Team
• participates in client site visits as needed
• Develop processes and service standards to maximize Event Satisfaction Scores
• Ensure compliance with Renaissance meetings and events brand standards
• Assist in food and beverage management functions property wide (events, restaurant, in-room dining, club lounge)
• including and not limited to acting as Manager on Duty in restaurant, as needed
• Perform duties of direct reports, as needed
• Other duties as required

• Prior event management experience
• Marriott experience a plus
• Flexible availability is required (including nights and weekends)

Marriott experience a plus

• Competitive Pay
• 3 Weeks Paid Time Off Annually - Begin Accruing Immediately!
• 7 Paid Holidays
• Same Day Pay Option
• Hotel and Travel Discounts Worldwide
• Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
• Flexible Spending Account
• Group life insurance (provided by the company)
• Short-term disability insurance (provided by the company)
• Voluntary supplemental life insurance and long-term disability insurance
• 401(k) with company contribution – free money!
• Exclusive discounts on concert tickets, theme park passes, rental cars, and more
• Verizon wireless discount
• Free parking in structure and easy access to public transportation
• Complimentary and deeply discounted food and beverage
• Company uniform
• Safety shoe discount
• Personal and professional developmental opportunities
• classroom training, online training, and educational assistance program