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RX Global is hiring an Event Operations Lead to oversee event organization, sales, marketing, program development, production, and on-site operations. The role ensures events meet financial targets and involves supervising a business support team while handling complex tasks. The position requires analysis and problem-solving within established practices.
Job Responsibility:
Organize and support event operations including exhibitor/visitor coordination, program delivery, and on-site execution
Manage projects from sales handover through planning, delivery, and post-event close-out
Provide ongoing customer service and project follow-up via email, phone, and direct messages
Coordinate and follow up with suppliers to deliver specific event projects and services
Support on-site activities during build-up, show days, and teardown, ensuring client satisfaction
Act as a working team lead, contributing hands-on while supporting team outcomes
Track and finalize event numbers and costs at the end of each show
Analyze operational information to resolve ongoing issues and improve delivery
Requirements:
5+ years of experience in event operations, exhibits/production, or administrative project coordination
Strong customer service and stakeholder communication skills
Proven ability to manage multiple projects simultaneously in a fast-paced environment
Experience working with suppliers and supporting on-site event operations
Basic financial and cost-tracking knowledge for post-event reconciliation
Ability to work independently within established processes and deadlines
Availability to work on site and extended hours during event periods