Events Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Fiji, Sheraton Fiji Golf & Beach Resort

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Responsible for preparing all event documentation and coordinates with Sales, property departments and customers to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity and ensures turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility:

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
greets customer during the event phase and hands-off to the Event Operations team for the execution of details
ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
manages group room blocks and meeting space for average to large-sized assigned groups
acts as liaison between field salesperson and customer throughout the event process
solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience
delivers excellent customer service throughout the customer experience and encourages the same from other employees
coordinates and communicates event details both verbally and in writing to the customer and property operations
oversees customer experiences from file turnover through the post event phase until turnover back to sales
conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback
assists in the development and implementation of corrective action plans

Requirements:

High school diploma or GED
experienced (1 – 2 years of experience) in the event management or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
at least 1 year experience in the event management or related professional area required

What we offer:

Equal opportunity employer
fostering an environment where unique backgrounds of associates are valued and celebrated
belonging to global community of Sheraton associates
opportunities for professional growth
commitment to non-discrimination on protected basis including disability, veteran status, or other basis protected by applicable law

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Events Manager