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Events Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Plano

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

55000.00 - 72000.00 USD / Year
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Job Description:

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility:

  • Prepare all event documentation and coordinate with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases
  • Ensure property events have a seamless turnover from sales to service back to sales
  • Recognize opportunities to maximize revenue by up-selling and offering enhancements
  • Manage group room blocks and meeting space
  • Identify operational challenges and develop solutions
  • Act as liaison between field salesperson and customer
  • Participate in customer site inspections and assist with sales process
  • Deliver excellent customer service
  • Coordinate and communicate event details
  • Follow up with customer post-event
  • Handle guest problems and complaints
  • Conduct pre- and post-event meetings
  • Up-sell products and services
  • Forecast group sleeping rooms and event revenue

Requirements:

  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required

Nice to have:

  • Previous Managed Marriott Event Planning Experience Preferred
  • Front Desk Or Banquet Manager Experience A Plus

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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